Learning Experience Facilitator – Full-time

LifeLabs Learning

. Deliver highly engaging learning experiences that uphold LifeLabs research backed content and allows for engagement, discussion, practice, processing, and application.

Posted 6/9/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $120,000 per yearWebsite

About the role

Key responsibilities & impact

Deliver highly engaging learning experiences that uphold LifeLabs research backed content and allows for engagement, discussion, practice, processing, and application.
Prioritize the needs, goals, and experiences of clients when preparing for and delivering solutions, ensuring alignment with their context and values.
Facilitate LifeLabs Learning workshops across formats (e.g. in-person, virtual, and hybrid) and learning modalities (e.g. training, group coaching, group dialogue).
Participate in and lead panels, speaking engagements, Skills Spotlights, and lead-generation events.
Ensure audiences from individual contributors to senior leaders have a tailored experience by adapting to unique needs of organizations and learners.
Serve as a learning experience partner alongside other product and client-facing teams, bringing facilitation skills and subject-matter expertise to targeted business initiatives.
Establish and sustain strong, trust-based relationships with clients and internal stakeholders through consistent communication, reliability, and mutual respect.
Monitor, interpret, and recognize industry-specific trends, innovations, and external forces to inform decision-making and client alignment.
Confidently and accurately use business terminology to build credibility with clients and stakeholders.
Collaborate with internal client teams to support business-critical priorities such as client engagement, product innovation, and internal company culture initiatives.
Actively seek, synthesize, and apply feedback from clients and learners to continuously improve experiences, solutions, and outcomes.

Requirements

What you’ll need

A current coaching certification
Bachelor’s degree; Graduate degree preferred
2 years experience in a client-facing role
2 years professional experience facilitating or teaching adult learners
2 years people management experience managing full-time professional staff
English language proficiency
Understanding of empirical research methods and the ability to teach research-backed concepts clearly and practically
Comfort facilitating standardized material you did not create
Strong executive presence and adaptability
Excellent communication and time management
Technology fluency (Zoom, Google Workspace)
Demonstrates AI fluency, including the ability to use tools like ChatGPT or Gemini, to enhance facilitation, content, and client outcomes.

Benefits

Comp & perks

Competitive pay, annual reviews, bonus plan, equity, 401(k) match
Comprehensive medical, dental, vision, wellness + tech stipends
Flexible vacation, generous sick time, 11 holidays, 2 LifeLabs holidays, year-end company break
Access to LifeLabs workshops, Learning Days, coaching, development support
Connection time, ERGs, inclusion, diversity, equity, anti-bias (IDEA) strategy + programming

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

facilitating adult learnersempirical research methodsteaching research-backed conceptspeople management

Soft Skills

client engagementadaptabilityexecutive presencecommunicationtime managementrelationship buildingfeedback synthesis

Certifications

coaching certification