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Learning Experience Facilitator – Part Time
LifeLabs LearningLearning Experience Facilitator at LifeLabs Learning providing engaging workshops and experiences for clients. Delivering impactful training and development in both virtual and hybrid environments.
Posted 4/25/2026part-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $40 - $525 per hourWebsite
About the role
Key responsibilities & impact- Deliver highly engaging learning experiences that uphold LifeLabs research backed content and allows for engagement, discussion, practice, processing, and application.
- Create psychologically safe, inclusive learning environments
- Facilitate LifeLabs Learning workshops across formats (e.g. in-person, virtual, and hybrid) and learning modalities (e.g. training, group coaching, group dialogue).
- Participate in and lead panels, speaking engagements, Skills Spotlights, and lead-generation events.
- Ensure audiences from individual contributors to senior leaders have a tailored experience by adapting to unique needs of organizations and learners.
- Be prepared for each workshop, including client specific context generated from other client-facing teams.
- Ensure all required materials and tools are ready to deliver each session. (i.e. slides, laptop, handouts, and adapters).
- Effectively use technology in a distraction free environment with strong audio/video quality to effectively deliver LifeLabs Learning sessions.
- Provide planned coverage and emergency coverage. This could include same-day facilitation when necessary and schedule permitting.
- Flex to support last-minute client or internal needs while maintaining professionalism and preparedness.
- Collaborate with internal client teams to support business-critical priorities such as client engagement, product innovation, and internal company culture initiatives.
- Serve as a learning experience partner alongside other product and client-facing teams, bringing facilitation skills and subject-matter expertise to targeted business initiatives.
- Actively seek, synthesize, and apply feedback from clients and learners to continuously improve experiences, solutions, and outcomes.
- Establish and sustain strong, trust-based relationships with clients and internal stakeholders through consistent communication, reliability, and mutual respect.
- Prioritize the needs, goals, and experiences of clients when preparing for and delivering solutions, ensuring alignment with their context and values.
- Monitor, interpret, and recognize industry-specific trends, innovations, and external forces to inform decision-making and client alignment.
- Confidently and accurately use business terminology to build credibility with clients and stakeholders.
- Proactively surface risks to a client engagement and work with internal partners to address emergent concerns.
- Manage timelines, milestones, and deliverables using project management tools, while clearly communicating progress and outcomes to internal and external stakeholders.
- Ownership mindset to drive positive outcomes for clients and continually improve our learning experiences.
- Maintain on-going practice through observations, mocks, and self-study sessions.
- Maintain accurate, timely reading, communication, and documentation across all internal systems.
- Maintain facilitation standards of excellence in knowledge and delivery of LifeLabs Learning content, through skill development, observation, training and certification pathways.
- Contribute to the on-going educational development and engagement of the facilitation team through research, presentations, etc.
- Communicate schedule constraints, risks, and needs proactively, with schedulers and managers.
- Create and maintain an active and on-going personal learning and development plan.
- Pursue growth in facilitation, content mastery, and internal contributions.
- Consistently receive positive feedback on overall client engagement, delivery, and communication from clients and client-facing teams.
- Complete LifeLabs Learning certified facilitator on-boarding; An intensive eight week development plan to prepare for world-class content and facilitation delivery.
- Complete learning plans to master LifeLabs Learning content.
- Receive a passing score on practice and client facing workshop observations.
- Maintain facilitation metrics standards in content delivery and feedback collection.
- Demonstrate high reliability and operational excellence
Requirements
What you’ll need- A current coaching certification
- Bachelor’s degree; Graduate degree preferred
- 2 years experience in a client-facing role
- 2 years professional experience facilitating or teaching adult learners
- Real-world organizational or business experience in a management/leadership capacity preferred
- Understanding of empirical research methods and the ability to teach research-backed concepts clearly and practically
- Comfort facilitating standardized material you did not create
- Strong executive presence and adaptability
- Excellent communication and time management
- Technology fluency (Zoom, Google Workspace, emerging AI tools)
- English language proficiency (our primary workshop delivery is in English).
Benefits
Comp & perks- Facilitator certification training
- Ongoing coaching and professional development support
- Access to all LifeLabs workshops and learning
- Paid sick leave
- Access to 401(k) plan with 3% employer match
- Monthly technology stipend
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
facilitationadult learningcoachingempirical research methodscontent masteryproject managementclient engagementfeedback collectionpresentation skillsworkshop delivery
Soft Skills
communicationadaptabilityexecutive presencetime managementrelationship buildingprofessionalismownership mindsetcollaborationproblem-solvingcontinuous improvement
Certifications
coaching certificationLifeLabs Learning certified facilitator