PD Medical Billing Specialist, Cash Poster

LifeCare Home Health Family

Private Duty Billing Specialist responsible for billing and authorization at LifeCare Home Health. Engaging in claims management and patient account reconciliation in a remote setting.

Posted 5/8/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $22 per hourWebsite

About the role

Key responsibilities & impact

Collect all the necessary information to prepare claims, coordinating with agencies when appropriate.
Bill and submit clean claims electronically and follow up with the Payer.
Process, collect, and manage account payments.
Monitor claims daily, report totals.
Research, correct, and re-submit rejected and denied claims.
Follow-up on corrections and report adjustments by utilizing revenue cycle management tool.
Monitor and maintain assigned accounts.
Review billing reports to maintain accurate AR balances.
Document all follow-ups completed on the claim outstanding balance until the final resolution is reached.
Keep accurate and orderly records for all billing and accounts receivable activity.
Pre-billing audits as assigned.
Proactive in identifying potential reimbursement issues while ensuring effective problem resolution.
Coordinate with the Agency and Billing Compliance Coordinator on any relevant process issue impacting billing to establish a resolution.
Report any billing issues that develop into trends to the immediate supervisor.
Answer questions from patients, agency staff, and insurance companies.
Interpret and process Explanation of Benefits when needed.
Professionally make outbound calls, while keeping and improving customer relations.
Maintain knowledge of current industry standards related to billing, cognizant of new regulations that impact billing.
Prepare and implement any required change accordingly.

Requirements

What you’ll need

Required Private Duty billing experience.
Required Authorization request experience.
Preferred, AlayaCare, Waystar, Availity experience.
Ability to communicate effectively both verbally and in writing.
Excellent customer service skills.
Private Duty billing and denial management skills, including VA.
Excellent PC skills, Email, Internet Research, Word Processing, Spreadsheets, PDF, and Patient Accounting software systems knowledge (preferably CareVoyant).
Reviews and maintains reports and records to ensure accuracy.
Knowledge in accessing the payer portals and reaching out to payers.
Claims preparation and audit, including prebill audits for billing compliance.
Knowledge of billing regulations and claim submission.
Detail-oriented and effective in problem resolution and escalation.
Able to organize duties and functions in a highly effective manner to achieve productivity and quality standards.
Knowledge of regulations and publications for Private Duty, skilled and unskilled care.
Ability to post payments and follow up on discrepancies in payments.

Benefits

Comp & perks

Competitive pay
401k
health & life insurance
Flexible schedules & career growth opportunities
Continuing education & recognition programs
Supportive, family-like team culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims preparationbilling compliancedenial managementauthorization requestsaccounts receivable managementrevenue cycle managementpayment postingpre-billing auditspatient accounting softwarebilling regulations

Soft Skills

effective communicationcustomer servicedetail-orientedproblem resolutionorganizational skillsproactive approachinterpersonal skillsreporting skillstime managementadaptability