Life360

Principal Product Manager, Platform

Life360

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $178,500 - $261,500 per year

Job Level

Lead

About the role

  • Get ahead of growth, not behind it. Identify where the platform will break before it does and build the fault tolerance and capacity buffers to make sure it doesn't.
  • Set the standard. Define company-wide platform KPIs — SLOs, SLAs, error budgets — that give product and engineering teams the confidence to ship fast without second-guessing the foundation beneath them.
  • Make incidents a non-event. Own the roadmap for incident management, disaster recovery, and business continuity so that platform disruptions never become a ceiling on product velocity.
  • Make the invisible visible. Drive the observability and telemetry roadmap so every team has real-time instrumentation into system health and no one ships into the dark.
  • Hunt systemic risk. Partner with engineering leadership to surface and mitigate the structural risks that constrain growth before they affect the millions of families who depend on us.
  • Embed reliability into how we build. Establish performance and reliability as first-class product requirements, not afterthoughts.
  • Translate platform complexity into decisions. Turn platform health data and infrastructure realities into sharp narratives: what's slowing us down, what we need for the next order of magnitude, and where to place the bets now.
  • Build muscle, not just the plan. Establish rituals such as post-mortems, game days, capacity planning to make reliability a cultural practice, not a reactive one.

Requirements

  • 10+ years of product management experience, with at least 3–5 years in a senior or principal-level role with cross-functional scope
  • Proven track record working on platform, infrastructure, or developer-facing problems at a fast-growing consumer technology company
  • Ability to cut through noise and focus on what matters
  • Familiarity with reliability engineering concepts: SLOs/SLAs/SLIs, error budgets, on-call processes, incident response, and observability tooling
  • Experience driving alignment across large, matrixed engineering organizations on initiatives
  • Strong analytical skills and comfort utilizing quantitative data and other signals to define what good looks like and hold the bar there
  • Excellent written and verbal communication; ability to distill complex technical concepts into clear business priorities for diverse audiences
  • High degree of ownership and bias for action; you don’t wait to be asked, you identify the problem and mobilize the right people to solve it
  • Well-versed and opinionated on the intersection of consumer technology and security, privacy, trust, and compliance.
  • Experience with large-scale mobile or consumer applications serving hundreds of millions of users is a strong plus
Benefits
  • Competitive pay and benefits
  • Medical, dental, vision, life and disability insurance plans (100% paid for employees)
  • 401(k) plan with company matching program
  • Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
  • Flexible PTO, 13 company-wide days off throughout the year
  • Winter and Summer Weeklong Synchronized Company Shutdowns
  • Learning & Development programs
  • Equipment, tools, and reimbursement support for a productive remote environment
  • Free Life360 Platinum Membership for your preferred circle
  • Free Tile Products
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementreliability engineeringSLOsSLAsSLIserror budgetsincident responseobservability toolinganalytical skillsquantitative data analysis
Soft Skills
communicationproblem-solvingownershipbias for actioncross-functional collaborationfocusnarrative developmentcultural practice establishmentdistilling complex conceptsmobilizing teams