Life360

Community Engagement Specialist

Life360

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $87,500 - $128,500 per year

About the role

  • Manage daily community engagement across Life360’s social channels (TikTok, Instagram, Facebook, Threads, Twitter, YouTube), including comments and DMs.
  • Respond to inbound comments and DMs in a timely and thoughtful manner, including creator inquiries and product questions.
  • Publish a high volume of outbound comments rooted in social listening and trend spotting, showing up in ways that feel true to Life360.
  • Kickstart Life360’s Instagram Broadcast Channel presence.
  • Maintain Life360’s brand voice and values in all community interactions.
  • Identify and reach out to Life360 members who post content that's *so Life360-coded* it needs to live in our UGC library, be reposted on our social channels, or we need to rally a crew to film an entire commercial with that member’s powerful story.
  • Maintain our internal UGC library in Airtable, keeping content appropriately tagged and searchable for cross-functional partners.
  • Own Life360's social listening function by monitoring brand mentions, conversations, and sentiment analysis.
  • Translate social listening data into clear, actionable insights shared in a monthly social listening report for the Social Team and wider Marketing Team.
  • Track performance of inbound and outbound interactions.

Requirements

  • 2-3 years of experience in community management and/or social media with proven success growing and maintaining engaged communities across TikTok, Instagram, Facebook, and Threads.
  • Strong command of brand voice and exceptional copywriting skills that maintain consistent identity while adapting strategies for different platforms.
  • Demonstrated ability to identify and jump on trending moments, placing a brand like Life360 into a conversation in a way that is authentic and intentional.
  • Familiar with social and creative tools such as Sprout Social, Figma, CapCut, and Airtable (or eager to learn).
  • Collaborative partner who integrates social-first thinking into broader marketing initiatives and works effectively with cross-functional teams.
  • Adaptable professional who quickly adjusts to platform algorithm changes and emerging trends while driving consistent engagement.
  • Data-driven strategist who combines creative vision with performance analytics to inform content decisions.
  • Bold, innovative thinker with a user-focused approach and curiosity about how our audience interacts with our product.
Benefits
  • Competitive pay and benefits
  • Medical, dental, vision, life and disability insurance plans (100% paid for employees)
  • 401(k) plan with company matching program
  • Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
  • Flexible PTO, 13 company-wide days off throughout the year
  • Winter and Summer Weeklong Synchronized Company Shutdowns
  • Learning & Development programs
  • Equipment, tools, and reimbursement support for a productive remote environment
  • Free Life360 Platinum Membership for your preferred circle
  • Free Tile Products
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
community managementsocial media managementcopywritingsocial listeningtrend spottingperformance analyticscontent strategyuser-generated content (UGC) managementsentiment analysisdata-driven strategy
Soft Skills
collaborationadaptabilitycreativitycommunicationcuriositybold thinkinguser-focused approachstrategic thinkingengagementbrand voice consistency