Call Center Sales, Evening Shifts

Life Protect 24/7

full-time

Posted on:

Location Type: Office

Location: Norfolk • Virginia • United States

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Salary

💰 $40,000 - $65,000 per year

Job Level

SeniorLead

About the role

  • Receive calls from customers to provide information and sales support
  • Share the personal medical alert service and educate customers on its importance
  • Build rapport and establish relationships with customers
  • Listen to customer needs and provide solutions
  • Communicate clearly and follow up with clients
  • Collaborate in a team environment to enhance sales strategies
  • Participate in training and development programs to improve sales skills
  • Meet and exceed sales targets and performance goals

Requirements

  • Must be at least 18 years of age
  • High school diploma or equivalent preferred
  • Sales experience and/or call center environment experience
  • Strong communication skills (verbal, written, and interpersonal)
  • Ability to multitask, prioritize, and manage time
  • Self manage break times and clock ins
  • Prolonged Speaking; ability to speak vocally with customers for the duration of shift
  • Use of a computer/screen and typing for duration of shift
  • Use of a headset for duration of shift
  • Type accurately and effectively while simultaneously conversing with customers and working on multiple screens at once
  • Ability to understand and utilize various written materials while simultaneously navigating multiple screens/fields
  • Ability to move between scripts based on customer responses
  • Implement coaching and training sessions
  • Implement changes to script and/or procedures
  • Follow instructions during group events and training sessions
Benefits
  • Competitive Pay
  • Weekly Pay
  • Paid Training
  • Unlimited Over-Time
  • Paid Time Off
  • Medical, Dental, Vision, AD&D, and Life Insurance
  • HSA Options
  • 401k with Company Match
  • Employee Development Program
  • Employee Product Discount
  • Beautiful Call Center Work Space
  • Convenient access to walking trails and Norfolk Premium Outlets
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencecall center experiencetypingmultitaskingtime managementscript navigationcustomer service
Soft Skills
communication skillsinterpersonal skillsrelationship buildingactive listeningteam collaborationproblem solvingself-management
Certifications
high school diploma or equivalent