Call Center Sales, Part-Time Weekend Shifts

Life Protect 24/7

part-time

Posted on:

Location Type: Office

Location: Norfolk • Virginia • United States

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Salary

💰 $18 - $20 per hour

Job Level

SeniorLead

About the role

  • Provide customers with information about personal medical alert services
  • Take calls from a variety of customers and share the service
  • Educate others about the importance of the product while ensuring customer satisfaction
  • Build rapport and establish relationships by listening, identifying needs, and providing solutions

Requirements

  • Must be at least 18 years of age
  • High school diploma or equivalent preferred
  • Sales experience and/or call center environment experience
  • Strong communication skills (verbal, written, and interpersonal)
  • Ability to multitask, prioritize, and manage time
  • Self manage break times and clock ins
  • Prolonged Speaking; ability to speak vocally with customers for the duration of shift
  • Use of a computer/screen and typing for duration of shift
  • Use of a headset for duration of shift
  • Type accurately and effectively while simultaneously conversing with customers and working on multiple screens at once
  • Ability to understand and utilize various written materials while simultaneously navigating multiple screens/fields
  • Ability to move between scripts based on customer responses
  • Implement coaching and training sessions
  • Implement changes to script and/or procedures
  • Follow instructions during group events and training sessions
Benefits
  • Competitive Pay
  • Weekly Pay
  • Paid Training
  • Unlimited Over-Time
  • Paid Time Off
  • Medical, Dental, Vision, AD&D, and Life Insurance
  • HSA Options
  • 401k with Company Match
  • Employee Development Program
  • Employee Product Discount
  • Beautiful Call Center Work Space
  • Convenient access to walking trails and Norfolk Premium Outlets
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencecall center experiencetypingmultitaskingtime management
Soft Skills
communication skillsinterpersonal skillscustomer satisfactionrelationship buildingactive listening
Certifications
high school diploma