LIFE-NWPA

Regional Director – Clinical Operations

LIFE-NWPA

full-time

Posted on:

Location Type: Office

Location: Pittsburgh • Pennsylvania • United States

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Job Level

Lead

About the role

  • Oversees all LIFE-NWPA Clinic operations to ensure consistency and effectiveness of LIFE-NWPAs service delivery model.
  • Provides indirect management guidance and training of Clinic Management staff.
  • Initiates policy and procedure changes for continued compliance with regulatory requirements.
  • Ensure all Clinics and staff adhere to Federal, State and LIFE-NWPA policies, procedures, and program regulations.
  • Oversee medical records and liaison with the clinical side of the Electronic Medical Record system providing training and technical assistance.
  • Serves as liaison between individual program disciplines, other LIFE-NWPA departments, and community service providers.
  • Oversight of clinical staffing.
  • Ensures high-caliber talent is recruited, retained and engaged.
  • Oversight of the Risk Adjustment process.
  • Acts as liaison with LIFE-NWPA contracted providers to address issues or quality concerns.
  • Participates in senior leadership team activities to drive process improvements and meet company growth targets.
  • Advise on LIFE-NWPA Clinic budgets and strategic financial investments.
  • Participate in on-going Quality Initiative training as directed.
  • Other duties as assigned.

Requirements

  • Demonstrated multi-site Clinical leadership capabilities, preferably in a geriatric setting.
  • Ability to provide strong leadership and influence skills across multiple healthcare/social welfare disciplines, in addition to direct Clinical guidance.
  • Relates well with people of all ages but has a deep sensitivity and commitment to the elderly.
  • Ability to organize work and follow through on assigned tasks.
  • Must possess a valid drivers license and reliable transportation with frequent regional travel.
  • Must be insurable to drive Company vehicles.
  • Must possess the ability to make independent decisions when circumstances warrant such action.
  • Must be able to deal tactfully and patiently with personnel, Participants, family members, visitors, government agencies/personnel, and the public.
  • Must have the cognitive ability to process and perform tasks for Participant safety.
  • Travels to multiple facilities and locations. Traveling overnight, including via a vehicle and/or airplane, may be required. (Approximately 20% overnight travel).
  • Excellent written and verbal communication skills.
  • CPR and First Aid Certification.
  • Strong PC and software skills.
Benefits
  • 9 Paid Holidays
  • PTO starting at 3 weeks + 1 day per year (accrued from date of hire for full-time employees)
  • Medical, Dental, & Vision
  • Free Life and AD&D Insurance Plan
  • Health Savings and Flexible Spending Accounts
  • Short Term Disability Insurance
  • Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents
  • Paid Parental Leave
  • Tuition Reimbursement
  • Retirement Plan with company annual match
  • Mileage Reimbursement at annual IRS rate as applicable
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical leadershippolicy and procedure developmentrisk adjustmentelectronic medical record systemquality initiative trainingbudget managementstrategic financial investments
Soft Skills
leadershipinfluenceorganizational skillsindependent decision-makingtactfulnesspatiencecommunication
Certifications
CPR certificationFirst Aid certification