Field Service Technician

Life Fitness

Field Service Technician managing service territory for Life Fitness, diagnosing and repairing fitness equipment while ensuring exceptional customer service. Collaborating with Sales and Service teams in a remote-based role with travel.

Posted 6/17/2026full-timeRemote • New Hampshire • 🇺🇸 United StatesMid-LevelSenior💰 $53,800 - $75,600 per yearWebsite

About the role

Key responsibilities & impact

Independently diagnosing and troubleshooting networking, electrical or mechanical issues with fitness equipment and entertainment consoles
Conducting preventative maintenance
Building strong relationships with customers and sales partners
Managing daily workload and scheduling to ensure best service to the customers and business
Traveling assigned territory primarily via company-provided van
Maintaining accurate service records and reports on equipment problems in the field
Collaborating with Sales and broader Service team
Attending installs and regional trade shows
Working in compliance with Life Fitness Health & Safety procedures

Requirements

What you’ll need

3+ years proven experience providing technical and mechanical troubleshooting and repair services on fitness equipment or products of equivalent complexity
High school diploma or GED required, Associate's degree in electronics or technical degree preferred
Strong working knowledge of WiFi connectivity, power electronics, digital / analog circuits, AC / DC power systems
Ability to build great relationships with internal and external customers
Strong organization skills, attention to detail, results-oriented, and accountable
Must be able to lift up to 50 - 100 pounds; carry up to 50 pounds a distance of 100 feet; stand, bend, and/or kneel for up to two hours at a time
Must possess a valid state driver's license
Ability and willingness to travel up to 85% of time via automobile (and occasionally via airplane)

Benefits

Comp & perks

Comprehensive wellness benefits
401(k) savings plan with 4% employer match
Medical, dental and vision insurance
Paid time off, including 12 paid holidays
Paid vacation days beginning at 13 days annually
Paid sick leave per state laws
Company paid short-term disability
Optional long-term disability
Health savings account
Health care and dependent care reimbursement accounts
Employee and dependent life insurance
Supplemental life and AD&D insurance
Hospital indemnity
Identity protection
Legal services
Adoption assistance
Tuition assistance
Commuter benefits
Employee discounts
Employee assistance program including free counseling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical troubleshootingmechanical repairWiFi connectivitypower electronicsdigital circuitsanalog circuitsAC power systemsDC power systemspreventative maintenanceservice record management

Soft Skills

relationship buildingorganization skillsattention to detailresults-orientedaccountability

Certifications

high school diplomaGEDAssociate's degree in electronicstechnical degree