Service Coordinator

Liebherr Group

Service Coordinator supporting field service operations at Liebherr-Australia with focus on customer service and job tracking. Requires strong organizational skills in a fast-paced environment.

Posted 7/10/2026full-timeYatala • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Schedule and coordinate field service work
Act as the primary point of contact between customers and service technicians
Respond to queries and maintain good customer relations and preparation of quotations.
Ensure service jobs are completed efficiently and to a high standard
Maintain service records, track job progress, and manage workflow
Assist with parts ordering, invoicing, and reporting as needed
Monitor and track work in progress.

Requirements

What you’ll need

Ideally experience within OEM equipment or related heavy industry
Excellent organizational and communication skills
Ability to multitask and problem-solve in a fast-paced environment
Ready to transition into a coordination role and support a skilled team
Proficiency in service management systems or willingness to learn
Strong communication & interpersonal skills

Benefits

Comp & perks

Competitive rates and overtime available
Technical training & ongoing development
Generous employee benefits, including 5 days bonus leave days and paid parental leave
Corporate Health Insurance Discount
Generous discounts for goods & services via our employee benefits program

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Excellent Communication SkillsInterpersonal SkillsMultitasking Ability