Credit Controller

Liebherr Group

Credit Controller managing customer accounts for Liebherr-Great Britain Ltd. Responsibilities include assessing customer accounts and ensuring effective cash collection.

Posted 6/19/2026full-timeBiggleswade • 🇬🇧 United KingdomMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

credit controlcash collectiondebt managementbad debt provisioncredit line establishmentfinancial reportingpayment processingquery resolutioncustomer account managementdeferred settlement plans

Soft Skills

relationship buildingcommunicationorganisational skillsprioritisationteam collaborationproblem-solvingleadershipcustomer serviceadaptabilitypressure management

Tools & Technologies

ExcelIT systemsreporting toolscustomer relationship management (CRM) systemsaccounting softwarepayment processing systemscommunication platformsdata analysis toolscredit management systemssmall claims management

Industry Keywords

customer accountsledger managementdebt recoverycredit managementfinancial accuracycash managementoverdue balancescredit risk assessmentfinancial compliancecustomer relations

About the role

Key responsibilities & impact

Opening and assessing new customer accounts.
Managing a wide and diverse ledger with effective cash collection.
Being responsible for the day-to-day management of customer accounts ensuring completeness, accuracy and validity.
Preparing internal reports to include but not limited to debtor days, queries and cash management.
Calculating and reviewing of bad debt provision.
Reduction of overdue debtor balances.
Provide assistance to other team members in the sales decision-making processes such as deferred settlement payment plans, payments in advance and progress payment based credit line facilities.
Providing a point of reference to departmental managers and the board through the effective management of credit accounts and query reports.
Establishing credit lines, reviews, updates and amends lines internally and with customers.
Providing direct customer contact through various means of communication and recognises when to meet directly with customers to build and strengthen relationships.
Taking the lead in instigating and managing collection of payments via small claims or litigation as appropriate.
Acting as a role model for the organisation when meeting with customers face to face recognising that importance of company image in the development of customer relations.
Intuitively recognising when to support the Credit Manager in matters relating to their role.
Any other duty as required by management commensurate with the post.

Requirements

What you’ll need

Proven credit control experience.
Computer literate and able to demonstrate uses of IT relevant to role with excellent excel skills.
Able to demonstrate ability to work effectively with customers in a pressurised environment.
Excellent organisational and prioritising skills.

Benefits

Comp & perks

The opportunity to work with an industry-leading manufacturer.
Secure and progressive work environment.
Competitive salary and benefits.
Training and personal development.