FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Product Support Engineer – Technical Advisor
Liebherr GroupProduct Support Engineer role providing technical support for Liebherr Mobile and Crawler Crane customers. Assisting with after-sales service and project management responsibilities.
About the role
Key responsibilities & impact- Provide all aspects of technical support to the Liebherr-Great Britain and Liebherr Ireland Mobile and Crawler Crane Customers.
- Provide all aspects of technical support to the Liebherr-Great Britain and Liebherr Ireland Mobile and Crawler Crane field Service and workshop engineers.
- Work as a member of the team assisting and supporting department colleagues as well as other departments in LGB LIR if required.
- Develop and maintains excellent working relationships with all departments and team members to assist in achieving the department high standards.
- Communicate all technical information to the right people at the right time, including material received from the Liebherr Group factories.
- Manage specific jobs and projects as appropriate and take responsibility for their completion.
- Participate in the management of warranty work, liaising with the Liebherr Group factories and customers to achieve the best outcomes for all parties.
- Brief and deploy engineers as required, ensuring that optimum competencies and resources are applied to each job and project.
- Investigate or participate with others in the investigation of incidents, accidents or customer technical issues, report on these cogently in a form that will stand up to rigorous scrutiny.
- Undertake to attend meetings and exhibitions off-site and overseas. This will include time spent away from home overnight.
- Participate in a rota-based out-of-hours call-out system.
Requirements
What you’ll need- Satisfactory completion of a recognised apprenticeship/qualification in a related industry.
- Product, industry or relevant experience.
- Team player.
- Good confident communicator at all levels.
- Flexible approach to work.
Benefits
Comp & perks- The opportunity to work with an industry-leading manufacturer.
- Secure and progressive work environment.
- Competitive salary and benefits.
- Training and personal development.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical supportwarranty managementincident investigationproject managementcommunication of technical information
Soft Skills
team playergood communicatorflexible approachrelationship buildingcollaboration
Certifications
recognised apprenticeship