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Team Leader – Order Management, Sales Coordination
Liebherr GroupTeam Leader for Order Management & Sales Coordination at Liebherr. Leading sales planning and order management to drive business success in tower crane operations.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
data analysisstatistical modellingforecast planningsales coordinationorder managementprocess developmentworkflow documentationPO verificationSO creationmanpower planning
Soft Skills
communicationleadershipcoordinationattention to detailaccuracyfollow-up disciplineethical sales practicespresentation skillsinterpersonal skillsorganizational skills
Tools & Technologies
ERPBaaN IVSAPMS Excel
Certifications & Qualifications
Bachelor's in Mechanical EngineeringMBA in Operations
Industry Keywords
sales planyearly forecastdemand & supplycustomer serviceafter sales operationsindustrial planningdocumentationtransportation coordinationlegal compliancesales strategies
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Preparation of sales plan, yearly forecast, balancing quantity and after approval updating plan in ERP, MRP run and verifying the demand & supply.
- Forecasting the demand requirement for the business of Tower Crane & Drives, by using data sources such as historical sales trends, statistical modelling & cross functional (sales & product management) inputs.
- To lead the Order Management & Sales Coordination team.
- Close coordination and communication.
- Monitor sales coordination at various depths of granularity (by product and/or by location)
- Adhere to all the sales strategies made by Management
- Ensure that sales activities are carried out ethically and in accordance with legal requirements
- Developing and implementing ideas that will help the organization to meet sales goals
- Ensuring sales department meets set goals by PO verification, SO creation & close communication on time
- Fulfil the sales tasks within its purview as required
- Coordinating between all the internal departments for meeting sales goals
- Coordinate transportation, documentation and related accounting affairs regarding customer Orders
- Coordinate on the problems encountered by customers in sales and service with respective departments
- Knowledge of data analysis, data analytics, operation activities, process, workflow process development & documentation.
- Keep management informed by preparing reports, making presentations, and interpreting information.
- Department Manpower planning and related coordination with other stake holders.
Requirements
What you’ll need- Bachelors in mechanical engineering & MBA operations will be added advantage
- More than 10 years’ experience in Customer Service Admin / After Sales Operations / Planning / Order Management (industrial preferred)
- Working knowledge of ERP (BaaN IV, SAP) and MS Excel.
- Good Verbal communication.
- Knowledge of forecast planning & sales coordination.
- Strong communication & follow-up discipline.
- Accuracy and attention to detail
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities