Service Administrator

Liebherr Group

Providing administrative support for Liebherr-Australia's Mobile & Crawler Cranes service team. Responsibilities include job processing, scheduling, invoicing, and customer inquiries.

Posted 5/4/2026full-timeRockingham • 🇦🇺 AustraliaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Raise and process our customer service jobs and repair orders, including costing completed jobs
Support the scheduling of service jobs
Prepare and issue invoices for completed service work in a timely manner
Travel Coordination – organise our team members travel, and accommodation arrangements as required
Timesheet administration for payroll and reporting purposes
Process expense claims & manage purchasing activities and accounts payable workflow with precision to ensure compliance with our policies
Address customer inquiries in a professional manner to ensure timely and effective resolution
Maintain and update our databases, ensuring filing systems are organised, up to date and efficiently archived
Update and manage data bases, filing and archiving

Requirements

What you’ll need

Strong Customer service focus with professional manner
Self-driven and proactive
Strong problem solving skills
A proven ability to meet deadlines while managing multiple priorities with a high level of accuracy and attention to details
Excellent written and verbal communication skills
Proficient in Microsoft Word and Excel
Cert III in Business Administration OR minimum 2 years in a relevant administrative role

Benefits

Comp & perks

Global Company – Job Stability
Development and career progression opportunities
Generous employee benefits, including 5 days bonus leave days, paid parental leave, early access to LSL
Corporate Health Insurance Discount
Generous discounts for goods & services via our employee benefits program inc. Woolworths, JB Hi Fi, Rebel Sport etc

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

invoice preparationtimesheet administrationexpense claims processingaccounts payable managementdata managementfiling systems organizationarchiving

Soft Skills

customer service focusself-drivenproactiveproblem solvingdeadline managementattention to detailwritten communicationverbal communication

Certifications

Cert III in Business Administration