Liebherr Group

Sales Administrator

Liebherr Group

full-time

Posted on:

Location Type: Office

Location: Toulouse • 🇫🇷 France

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Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Ensure administrative processing and follow-up of Sales and Services.
  • Commercial and administrative management of sales services for first‑fit (OEM) and spare parts.
  • Receive and review customer orders for compliance (including export control) and process customer orders.
  • Prepare customer quotation requests.
  • Negotiate and secure order conformity and alignment of the order book with the customer to ensure company targets (KPIs; OTD) and contractual commitments are met.
  • Manage the order book and follow up with stakeholders.
  • Monitor, analyze, and update the indicators for your scope and address variances.
  • Handle disputes (commercial / transport / documentary, etc.) and unpaid invoices.
  • Develop and maintain customer relationships.
  • Process the entire order cycle within required timeframes in AOG situations.
  • Respond to customer inquiries related to your scope.
  • Prepare and participate in program-related meetings.
  • Create and maintain customer records within your scope.

Requirements

  • Degree (Bac+2 to Bac+3) in a commercial/business field.
  • Ability to build and maintain high-quality customer relationships.
  • Ability to communicate in English.
  • Understand contractual requirements related to an order.
  • Knowledge of aerospace regulations.
  • Knowledge of export control rules and regulations.
  • Ability to identify the nature of customer issues, synthesize and formalize their needs.
  • Knowledge of and ability to use MRP/ERP software.
  • Team spirit.
Benefits
  • A shared passion. Countless opportunities.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
order processingcustomer order compliancequotation preparationorder managementKPI monitoringdispute resolutioncustomer relationship managementAOG situation handlingMRP softwareERP software
Soft skills
customer relationship buildingcommunicationissue identificationsynthesis of customer needsteam spirit
Certifications
degree in commercial/business field