Sales Administrator (m/f)
Liebherr Group
full-time
Posted on:
Location Type: Office
Location: Toulouse • 🇫🇷 France
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Ensure administrative processing and follow-up of Sales and Services.
- Receive and analyze the compliance of customer orders (including export control) and process customer orders.
- Prepare customer quotations.
- Negotiate/obtain the conformity of orders and the order backlog with the customer to ensure company targets (KPI; OTD) and contractual commitments.
- Manage the order backlog and follow up with stakeholders.
- Monitor, analyze and update performance indicators within your area and address variances.
- Handle disputes (commercial / transport / documentary, etc.) and unpaid invoices.
- Develop and maintain customer relationships.
- Process the entire order cycle within required timeframes in AOG (Aircraft on Ground) situations.
- Respond to customers on all matters related to your scope.
Requirements
- Ability to communicate in English.
- Understand contractual requirements related to an order.
- Knowledge of aviation regulations.
- Knowledge of export control rules and regulations.
- Ability to identify the nature of customer issues, synthesize and formalize their needs.
- Familiarity with and ability to use MRP/ERP (GPAO) software.
Benefits
- N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
order processingcustomer quotationsperformance indicatorsdispute resolutioncontractual requirementsaviation regulationsexport control rulesAOG situations
Soft skills
communicationcustomer relationship managementanalytical skillsnegotiationproblem-solving