Engineer, Systems
HII
Product Serviceability Engineer
Liebherr Group
full-time
Posted on:
Location Type: Office
Location: Newport News • Virginia • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Enhance the serviceability, maintainability, and lifecycle efficiency of mining truck platforms
- Bridge product engineering with field realities
- Develop and apply quantitative Serviceability and Maintainability Indices
- Provide data to assist engineering design teams
- Evaluate truck design using a Serviceability Index
- Apply a Maintainability Index
- Participate in design reviews
- Gather insights from fleet operators and technicians
- Collaborate with diagnostics and telematics teams
- Support the development of optimized service schedules
- Contribute to the development of pre-packaged service kits
- Lead creation and validation of technician guides and service manuals
- Train internal teams and service partners on maintenance strategies
- Improve and develop Serviceability Index Scores
- Monitor Mean Time to Repair (MTTR)
Requirements
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field
- 3 to 6 years of experience
- Strong interest in heavy machinery, specifically mining trucks
- Basic understanding of mechanical and electrical systems in large-scale vehicles or machinery
- Excellent problem-solving skills
- Strong communication and teamwork skills
- Good organizational skills and attention to detail
- Knowledge of Outlook software, Excel Spreadsheet software and Word Processing software
- Hands-on knowledge of mining trucks or off-highway equipment and their maintenance workflows
- Experience participating in design-for-serviceability reviews and interpreting CAD models
- Proficiency in analyzing service data, using KPIs, and developing technical documentation
- Experience creating or applying Serviceability or Maintainability indices in vehicle or equipment design
- Familiarity with FMEA/FAME analysis, failure tracking, and reliability engineering tools
- Understanding of fleet diagnostics, predictive maintenance systems, and telematics platforms
- Exposure to harsh-environment durability standards (dust, corrosion, vibration, etc.)
- Strong collaboration skills with cross-functional engineering, service, and field teams
- Ability to travel to customer and supplier sites domestically and internationally for 2-7 weeks in duration
- Ability to obtain and maintain Local Mine induction and access
- Ability to obtain and maintain Local Mine HSE certification
- Ability to obtain and maintain a valid passport and driver’s license.
Benefits
- major medical, dental and vision insurance
- 401K plan with company match
- paid vacation and personal days
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Mechanical EngineeringElectrical EngineeringServiceability IndexMaintainability IndexCAD modelsFMEAreliability engineeringdata analysistechnical documentationmaintenance workflows
Soft skills
problem-solvingcommunicationteamworkorganizational skillsattention to detailcollaborationleadershiptraininginsight gatheringdesign review participation
Certifications
Local Mine inductionLocal Mine HSE certificationvalid passportdriver’s license