Store Manager
Lids
full-time
Posted on:
Location Type: Office
Location: Camarillo • California • 🇺🇸 United States
Visit company websiteSalary
💰 $33,280 - $68,640 per year
Job Level
Junior
About the role
- Manage the store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
- Assist the market’s Authorized Trainer in coordinating onboarding to acclimate new team members to Lids.
- Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
- Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.).
- Perform people-related actions to update team member information, including approving time off requests, approving shift swaps, updating availability, timecards, qualifications and other employee records as needed.
- Lead and monitor the store’s ongoing training strategy, including training for non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
- Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action.
- Drive team engagement by ensuring team members are provided recognition and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth.
- Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms.
- Lead and execute Selling 101 strategy to achieve key performance indicators (KPIs), sales target and deliver exceptional customer service.
Requirements
- A two year post-secondary education and one-year related experience; or equivalent combination of education and experience.
- Established ability to produce sales results while minimizing loss.
- Proven supervisory skills, with capacity to deliver training material and assess retention.
- Strong interpersonal and communication skills.
- Ability to operate a computer, as well as maneuver relative software programs.
- Ability to lift up to 50 pounds.
- Ability to climb a ladder and work with hands overhead.
- Standing required for up to 100% of the work time.
- Ability and willingness to travel overnight for training and/or business meetings.
- Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
Benefits
- Health insurance
- Annual pay range
- Bonuses
- Other benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales resultstraining material deliveryemployee record managementperformance managementtimecard managementshift swap approvalteam member onboardingKPI achievementcustomer service
Soft skills
interpersonal skillscommunication skillsteam engagementsupportive working relationshipsproblem-solvingleadershipcollaborationadaptabilityorganizational skills