Case Coordinator

Libra Solutions

Case Coordinator at Libra Solutions managing cases for personal injury clients. Overseeing medical treatment and fostering relationships with law firms and providers in a remote work environment.

Posted 7/22/2026full-timeRemote • Arizona • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and the ability to manage a high caseload while providing exemplary customer service. Proficient in analyzing case metrics and maintaining relationships with law firms and medical providers to ensure optimal care and service delivery.

Highest-signal resume keywords

Customer ServiceTime ManagementMedical TerminologyCase Metrics AssessmentRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementData VerificationMetrics AnalysisAppointment SchedulingFunding Decision Making

Soft Skills

Organizational SkillsTeam CollaborationEffective CommunicationPrioritization

Tools & Technologies

Dashboards

Industry Keywords

Accident VictimsLaw FirmsMedical ProvidersCase Life Cycle

About the role

Key responsibilities & impact

Comfortable managing active caseload of (100-150) cases
Grow relationship with law firms and medical providers
Communicate effectively with attorneys, clients and medical providers to ensure best care and best service possible.
Effectively oversee medical treatment for accident victims, including but not limited to scheduling and coordinating appointments, analyzing medical records and arranging transportation.
Assess and make funding decisions up to $25K
Maintain workflow through prioritization of daily and weekly tasks
Perform weekly metrics by reviewing dashboards, verifying data, and noting basic trends to support accurate case tracking.
Collaborate with internal stakeholders to ensure service levels and revenue goals are met.
Occasionally assist with training new team members.
Provide the best customer service daily.

Requirements

What you’ll need

Exemplary customer service and time management
Organized and ability to prioritize well
Thrives in team environment
Knowledge of medical terminology and life cycle of a case
Ability to assess overall case metrics, build/maintain relationships with law firms and make timely decisions independently and with help from supervisor.

Benefits

Comp & perks

We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.