Legal Assistant – Account Manager

Libra Solutions

Legal Assistant managing post-funding functions for law firms in Charlotte, NC. Working with Oasis Financial and MoveDocs to enhance legal funding processes and customer service.

Posted 7/7/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills and the ability to manage multiple projects while ensuring data accuracy and identifying business opportunities. Proficient in analyzing data for decision-making and effectively collaborating with team members to achieve objectives.

Highest-signal resume keywords

Customer ServiceData AnalysisProject ManagementInterpersonal SkillsCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data VerificationAccount ManagementNegotiationPerformance EvaluationBusiness Development

Soft Skills

Attention to DetailAdaptabilityWritten CommunicationVerbal CommunicationTeam Collaboration

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Legal ExperienceLaw Firm ManagementAccount Balance DeductionsEscalation ProceduresSettlement Calculations

About the role

Key responsibilities & impact

Manage a book of assets based on accounts/law firms and serve as the primary post-funding firm manager
Obtain quarterly updates from law firm partners
Negotiate account balance deductions at the conclusion of cases
Verify account data is accurate
Identify opportunities for new business or maintenance needs and collaborate with assigned salesperson to accomplish
Deliver exceptional customer service
Identify opportunities to drive new and recurring business
Evaluate ongoing performance of law firm accounts against the standards of each product and determine proper escalation when needed

Requirements

What you’ll need

High School or GED required
1-3 years of relevant industry or legal experience is preferred
Ability to review and analyze data to render a decision
Exceptional interpersonal skills with a strong focus on customer service
Ability to manage multiple projects at a time while paying strict attention to detail
Adaptability and strong critical thinking skills
Excellent written and verbal communication skills
Ability to calculate, explain and justify reductions in the context of the broader settlement
Independently handle difficult conversations and identify when escalation is needed
Effectively collaborate in a team environment, take ownership of tasks and complete objectives promptly
Ability to understand processes and identify improvement opportunities
Must be able to work in-office at our office location in Charlotte, NC.

Benefits

Comp & perks

We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.