Case Coordinator

Libra Solutions

Case Coordinator with legal or medical experience evaluating funding cases. Managing caseload and fostering relationships in the Denver, CO office environment.

Posted 6/25/2026full-timeDenver • Colorado • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

- Comfortable managing active caseload of (100-150) cases
- Grow relationship with attorney firms and medical providers
- Communicate effectively with attorneys, clients and medical providers to ensure best care and best service possible
- Effectively manage medical treatment for accident victims, including but not limited to scheduling and coordinating appointments, analyze medical records and arrange transportation
- Assess and make funding decisions to $10K
- Maintain workflow through prioritization of daily and weekly tasks
- Collaborate with internal stakeholders to ensure service levels and revenue goals are met
- Occasionally assist with training new team members

Requirements

What you’ll need

- High School or GED required
- 1-3 years of personal injury industry or legal experience is preferred
- Bilingual in Spanish is preferred
- Exemplary customer service and time management
- Organized and ability to prioritize well
- Thrives in team environment
- Knowledge of medical terminology and life cycle of a case
- Ability to assess overall case metrics, build/maintain relationships with law firms and make timely decisions independently and with help from supervisor
- **Must be able to work in-office in Denver, CO**

Benefits

Comp & perks

We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical terminologycase metrics analysisfunding decision makingscheduling appointmentscoordinating appointmentsanalyzing medical recordstransportation arrangement

Soft Skills

customer servicetime managementorganizational skillsprioritizationteam collaborationeffective communication

Certifications

High School diplomaGED