Case Coordinator

Libra Solutions

Case Coordinator evaluating and managing legal and medical funding cases for clients. Collaborating with attorneys and medical providers to ensure effective service delivery in Charlotte, NC.

Posted 6/25/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Comfortable managing active caseload of (100-150) cases
Grow relationship with attorney firms and medical providers
Communicate effectively with attorneys, clients and medical providers to ensure best care and best service possible
Effectively manage medical treatment for accident victims, including but not limited to scheduling and coordinating appointments, analyze medical records and arrange transportation
Assess and make funding decisions to $10K
Maintain workflow through prioritization of daily and weekly tasks
Collaborate with internal stakeholders to ensure service levels and revenue goals are met
Occasionally assist with training new team members

Requirements

What you’ll need

High School or GED required
1-3 years of relevant industry or legal experience is preferred
Bilingual in Spanish is preferred
Exemplary customer service and time management
Organized and ability to prioritize well
Thrives in team environment
Knowledge of medical terminology and life cycle of a case
Ability to assess overall case metrics, build/maintain relationships with law firms and make timely decisions independently and with help from supervisor
Must be able to work in-office in Charlotte, NC

Benefits

Comp & perks

We offer competitive compensation and benefits that include medical, dental, vision, life insurance plans, 401k with company match and paid time off.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementmedical treatment coordinationfunding assessmentmedical record analysisappointment scheduling

Soft Skills

customer servicetime managementorganizationprioritizationteam collaborationeffective communication

Certifications

High School diplomaGED