Claims Specialist
Libra Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Huntersville • North Carolina • United States
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About the role
- - Answers high volume of inbound calls from insurance companies, attorneys, clients and/or medical providers daily
- - Statuses cases to get updates on pending and ongoing case litigation and/or medical treatment.
- - Drafts correspondence to defense insurance companies and/or attorneys including demand letters, emails, and faxes
- - Delivers customer satisfaction through timely, accurate communications
- - Develops rapport with the attorneys, firms, insurance companies and medical providers
Requirements
- - High School or GED required
- - Experience in a high-volume call environment preferred
- - Knowledge or experience with personal injury, medical billing, or claims a plus
- - Previous claims and/or personal injury case manager experience preferred
- - Self-motivated with desire to build great relationships, and to meet and exceed goals
- - Ability to multitask while on the phone and the computer is a must
- - Able to adapt to change and pivot easily between tasks
- - Ability to work quickly and accurately to meet tight deadlines
- - Possess excellent verbal and written communication skills for communicating with insurance companies, attorneys, and medical providers
- - Basic computer proficiency and Outlook experience
Benefits
- MoveDocs offers competitive compensation, benefits that include medical, dental, vision and life insurance plans, plus 401(k) with company match and paid time off.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical billingclaims managementcase management
Soft skills
customer satisfactionrelationship buildingself-motivatedmultitaskingadaptabilitytime managementverbal communicationwritten communication
Certifications
High School diplomaGED