Libra Solutions

Case Manager

Libra Solutions

full-time

Posted on:

Location Type: Office

Location: Denver • Colorado • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • **Essential Functions:**
  • - Comfortable managing active caseload of (100-150) cases
  • - Grow relationship with attorney firms and medical providers
  • - Communicate effectively with attorneys, clients and medical providers to ensure best care and best service possible
  • - Effectively manage medical treatment for accident victims, including but not limited to scheduling and coordinating appointments, analyze medical records and arrange transportation
  • - Assess and make funding decisions to $10K
  • - Maintain workflow through prioritization of daily and weekly tasks
  • - Collaborate with internal stakeholders to ensure service levels and revenue goals are met
  • - Occasionally assist with training new team members

Requirements

  • - High School or GED required
  • - 1-3 years of personal injury industry or legal experience is preferred
  • - Bilingual in Spanish is preferred
  • - Exemplary customer service and time management
  • - Organized and ability to prioritize well
  • - Thrives in team environment
  • - Knowledge of medical terminology and life cycle of a case
  • - Ability to assess overall case metrics, build/maintain relationships with law firms and make timely decisions independently and with help from supervisor
  • - **Must be able to work in-office in Denver, CO**
Benefits
  • We offer competitive compensation and benefits that include medical, dental, vision, life insurance plans, 401k with company match and paid time off.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
case managementmedical terminologyfunding decisionsschedulingcoordinating appointmentsanalyzing medical recordstransportation arrangement
Soft skills
customer servicetime managementorganizational skillsprioritizationteam collaborationeffective communicationrelationship building
Certifications
High School diplomaGED