Enrollment Call Center Agent

Liberty University

Admissions Counselor and Academic Advisor roles at Liberty University Online Academy. Guiding prospective students through admissions and supporting enrolled students' academic journeys.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $18 per hourWebsite

About the role

Key responsibilities & impact

Provide exceptional customer service to students and university employees primarily through phone and email communication.
Convert prospective students into enrolled students by managing inquiries and applications.
Handle a high volume of phone calls and emails, answering complex questions regarding admissions, academic policies, and curriculum.
Counsel applicants on admission requirements, placement test scores, and transcript evaluations.
Operate management systems to record contacts and register new applicants for courses.
Troubleshoot issues related to the Online Academy and facilitate enrollment meetings with families.
Navigate student/parent issues to ensure accurate and timely resolutions, connecting families with appropriate resources.
Build rapport with students and parents to enhance long-term enrollment retention.
Utilize multiple systems and resources to assist students effectively.

Requirements

What you’ll need

Background in sales or customer acquisition preferred; progress towards a college degree required.
Proficiency in Microsoft Office Suite is essential.
Strong communication skills, both verbal and written.
Ability to adapt to change, multitask, and work in a fast-paced environment.
Strong organizational and problem-solving skills.
Experience in advising or contact center settings is a plus.
Ability to work shifts scheduled within the hours of 8 AM - 9 PM Monday through Friday, 8:30 AM - 6 PM Saturday, and 12 PM - 6 PM Sunday, with occasional overtime during peak seasons.
This position requires a reliable internet connection with specific speed and stability requirements. Please note that satellite-based internet providers such as Starlink are not compatible with the needs of this role. We recommend using a wired broadband connection to ensure optimal performance and meet the technical requirements for the position.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Liberty University Website LinkedIn All Job Openings 5001 - 10000 employees Located in the foothills of the Blue Ridge Mountains in Lynchburg, Va., Liberty University has been 𝘛𝘳𝘢𝘪𝘯𝘪𝘯𝘨 𝘊𝘩𝘢𝘮𝘱𝘪𝘰𝘯𝘴 𝘧𝘰𝘳 𝘊𝘩𝘳𝘪𝘴𝘵 𝘴𝘪𝘯𝘤𝘦 1971. Offering more than 700 unique programs of study from the certificate to the doctoral level, Liberty equips students with the values, knowledge, and skills essential for impacting tomorrow’s world. Enrollment Call Center Agent 🔥 1 hour ago 🇺🇸 United States – Remote 💵 $17 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Call Center Representative 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide exceptional customer service to students and university employees primarily through phone and email communication.
Convert prospective students into enrolled students by managing inquiries and applications.
Handle a high volume of phone calls and emails, answering complex questions regarding admissions, academic policies, and curriculum.
Counsel applicants on admission requirements, placement test scores, and transcript evaluations.
Operate management systems to record contacts and register new applicants for courses.
Troubleshoot issues related to the Online Academy and facilitate enrollment meetings with families.
Navigate student/parent issues to ensure accurate and timely resolutions, connecting families with appropriate resources.
Build rapport with students and parents to enhance long-term enrollment retention.
Utilize multiple systems and resources to assist students effectively. 🎯 Requirements
Background in sales or customer acquisition preferred; progress towards a college degree required.
Proficiency in Microsoft Office Suite is essential.
Strong communication skills, both verbal and written.
Ability to adapt to change, multitask, and work in a fast-paced environment.
Strong organizational and problem-solving skills.
Experience in advising or contact center settings is a plus.
Ability to work shifts scheduled within the hours of 8 AM - 9 PM Monday through Friday, 8:30 AM - 6 PM Saturday, and 12 PM - 6 PM Sunday, with occasional overtime during peak seasons.
This position requires a reliable internet connection with specific speed and stability requirements. Please note that satellite-based internet providers such as Starlink are not compatible with the needs of this role. We recommend using a wired broadband connection to ensure optimal performance and meet the technical requirements for the position. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Charter Contact Center Supervisor 🔥 3 hours ago First Student 10,000+ employees 🚗 Transport 📚 Education 🤝 B2B Website LinkedIn All Job Openings Charter Center Supervisor overseeing call center operations. Leading a team to deliver exceptional service at First Student. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Call Center Representative 🦅 H1B Visa Sponsor Bilingual Call Center Representative 🔥 4 hours ago Gainwell Technologies 10,000+ employees ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Bilingual Call Center Representative solving client inquiries leveraging technology for better healthcare outcomes. Collaborate with teams to resolve issues, ensuring client satisfaction and adherence to standards. 🇺🇸 United States – Remote 💵 $31.2k - $44.5k / year 💰 Grant on 2023-06 ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Call Center Representative 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Inside Sales Representative – Call Center, Pet Training Services 🔥 4 hours ago US Service Animals 51 - 200 👥 B2C ⚕️ Healthcare Insurance 🌍 Social Impact Website LinkedIn All Job Openings Inside Sales Representative for Dog Academy, handling calls to enroll pet owners in training programs. Utilizes consultative sales techniques to meet sales goals in a fully remote call center environment. 🇺🇸 United States – Remote 💵 $21 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Call Center Representative 🚫👨‍🎓 No degree required Healthcare Call Center Representative – Temp-to-Perm 🔥 7 hours ago Ivy Rehab Network 5001 - 10000 Website LinkedIn All Job Openings Patient Engagement Advocate at Ivy Rehab tasked with patient interaction and appointment conversions. Engaging empathetically with patients to enhance their healthcare experience and satisfaction. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Call Center Representative Contact Center Supervisor 🔥 13 hours ago WeightWatchers 1001 - 5000 👥 B2C 🧘 Wellness Website LinkedIn All Job Openings Contact Center Supervisor overseeing remote Member Support Specialists at Weight Watchers. Driving performance excellence and ensuring brand standards in a multi-channel engagement environment. 🇺🇸 United States – Remote 💵 $60k - $65k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Call Center Representative View More Call Center Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer servicesalesMicrosoft Office Suiteproblem-solvingadvisingcontact center experienceenrollment managementtranscript evaluationsplacement test scoresmultitasking

Soft Skills

communicationorganizationaladaptabilityrapport buildingtime managementcustomer acquisitionissue resolutionfast-paced environmentteam collaborationinterpersonal