Quality Assurance Specialist I
Liberty University
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Conduct thorough quality assurance analysis on content/curriculum for customers.
- Review for errors and ensure compliance in preparation for release into live production environments.
- Verification of alignment with Customer-specific and/or University-wide policy standards and design templates.
- Review and edit curriculum from multiple customer viewpoints (i.e. student vs faculty) in support of producing a high-quality and industry-leading product for the end customer.
- Exceptional proficiency in adhering to QA checklists, consistently achieving a high level of accuracy in performance
- Work independently to manage multiple projects at various stages of quality assurance review to meet team goals and deadlines.
- Ability to pivot and work collaboratively on larger department or higher level projects with staff from other teams.
- Communicate effectively and professionally with team members, department leadership, and Subject Matter Experts.
- Adapt quickly to changes in technology, university policy, and review processes.
- Accept feedback with a positive and coachable demeanor and integrate the feedback quickly into the work process.
Requirements
- Four-year college degree in a related field (English, Education, Communications preferred)
- Strong working knowledge of Microsoft Office Suite
- Strong command of the written English language including syntax, mechanics, spelling, etc.
- Communication and Comprehension
- Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
- Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
- Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.
- Strong organizational skills.
- Excellent customer service skills.
- Excellent computer skills.
- Problem Solving.
Benefits
- The University is an Equal Opportunity Employer.
- Health insurance
- Retirement plans
- Paid time off
- Flexible working arrangements
- Professional development
- Bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality assurance analysiscompliance verificationcurriculum revieweditingMicrosoft Office Suitewritten English proficiencyproject managementproblem solving
Soft Skills
communicationorganizational skillscustomer serviceadaptabilitycollaborationfeedback integrationindependenceprofessional representation
Certifications
four-year college degree