Liberty Tire Recycling, LLC

Bilingual Transportation Dispatcher

Liberty Tire Recycling, LLC

full-time

Posted on:

Location Type: Office

Location: San Antonio • Texas • United States

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Salary

💰 $22 - $24 per hour

About the role

  • Ensure daily compliance with DOT regulations.
  • Responsible for outbound shipments
  • Manage team of CDL drivers
  • Communicate effectively with drivers, customers, and internal staff to ensure timely deliveries and resolve any issues.
  • Assists with customer billing
  • Supervise and monitor the performance of assigned employees to ensure high standards of service.
  • Schedule maintenance and repairs for vehicles to minimize downtime and ensure efficient operations.
  • Plan and optimize delivery routes for maximum efficiency.
  • Handle and resolve customer complaints accurately and efficiently.
  • Participate in the recruitment and interview process for driver and helper positions.
  • Maintain accurate records of dispatch activities, customer interactions, and other relevant data.
  • Conduct regular training sessions for drivers on safety and compliance topics.
  • Assist the Transportation Manager with various office tasks and responsibilities as needed.

Requirements

  • MUST BE ABLE TO SPEAK, READ AND WRITE SPANISH
  • Samsara and Tower system experienced preferred
  • Must be able to work in a fast-paced environment
  • They're the main point of contact between drivers and customers
  • Answers emails, calls and text from customers, drivers, managers, sales rep and corporate.
  • Must have great communication skills
  • Organization skills a plus
  • Phone etiquette
  • They plan and schedule daily routes, work orders, and add notes from customers
  • Reschedule any missed stops
  • Contacts customers to confirm scheduled pickups.
  • Gives updates to customers
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
DOT regulationsCDLcustomer billingdelivery route optimizationdispatch record maintenancedriver trainingschedulingperformance monitoringcustomer complaint resolutionrecruitment
Soft Skills
communicationorganizationphone etiquetteproblem-solvingteam managementcustomer serviceinterpersonal skillstime managementadaptabilityleadership