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Claims Referral Specialist III
Liberty Dental PlanCustomer Service Representative managing customer inquiries through various channels. Focused on providing support and collaborating with teams to resolve issues.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service capabilities with over 3 years of experience, effective communication skills, and proficiency in CRM software to manage inquiries and collaborate with teams.
Highest-signal resume keywords
Customer Service ExperienceExcellent Communication SkillsCRM Software FamiliarityIndependent Work AbilityIssue Resolution Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Communication Skills
Tools & Technologies
CRM Software
Industry Keywords
Customer InquiriesProduct SupportInternal Collaboration
About the role
Key responsibilities & impact- Manage customer inquiries via phone and email
- Provide support for product-related questions
- Collaborate with internal teams to resolve issues
Requirements
What you’ll need- 3+ years of experience in customer service
- Excellent communication skills
- Familiarity with CRM software
- Ability to work independently
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements