Market Operations Coordinator

Liberty Dental Plan

Market Operations Coordinator handling client reporting and documentation in remote setting for healthcare services. Collaborating with teams to enhance service delivery and organizational efficiency.

Posted 7/1/2026full-timeRemote • Oklahoma • 🇺🇸 United StatesJuniorMid-Level💰 $23 - $27 per hourWebsite

About the role

Key responsibilities & impact

Coordinate the client reporting process, partnering with internal teams to ensure accuracy, timeliness, and alignment with client expectations.
Identify and help resolve discrepancies in reporting, escalating complex issues as needed.
Act as a liaison between Client Services and internal departments to facilitate communication and follow-through.
Assist with client-related deliverables, including fulfilling requests and supporting Account Executives and Sales Coordinators.
Maintain accurate and organized client account documentation, including reporting schedules and trackers.
Ensure consistency and accessibility of operational records.
Proactively identify and resolve routine operational issues.
Contribute to process improvements by streamlining workflows, enhancing communication, and increasing efficiency.
Support the development and refinement of procedures and documentation.

Requirements

What you’ll need

Associate degree in Business, Healthcare Administration, Public Health, or related field preferred, or an equivalent combination of education and experience.
2+ years of experience in administrative support, project coordination, or healthcare operations required.
Prior experience in managed care or health insurance strongly preferred.
Strong interpersonal and relationship-building skills across teams.
Clear and professional written and verbal communication.
Excellent organizational and time management abilities with attention to detail.
Ability to manage multiple priorities and deadlines effectively.
Intermediate proficiency in Microsoft Office (Excel, PowerPoint, Outlook).
Experience with project tracking tools or CRM systems preferred.
Proactive, collaborative, and service-oriented mindset.

Benefits

Comp & perks

Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility.
100% employer-paid dental insurance and low-cost vision coverage for employees and dependents.
401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice.
Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance.
Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day.
Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Administrative SupportProject CoordinationAttention to DetailTime ManagementProcess Improvement

Soft Skills

Clear CommunicationProactive MindsetCollaborative ApproachService Orientation