HCBA Intake Case Manager

Libertana

HCBA Intake Case Manager coordinating waiver enrollment and care services for Libertana clients. Managing assessments, documentation, eligibility, advocacy, and collaboration with RN staff.

Posted 8/5/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 - $78,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management and client advocacy, with a strong focus on mental health and chronic health issues. Proficient in documentation, compliance with agency policies, and maintaining confidentiality in accordance with HIPAA.

Highest-signal resume keywords

Master's Degree In Social WorkDirect Mental Health ExperienceManaged Care KnowledgeCurrent CPR CertificationCalifornia State License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementDocumentationAcuity AssessmentsClient Goal DevelopmentProgress Note TrackingMedi-Cal Eligibility VerificationInstitutional Deeming LettersCare CoordinationIntervention DocumentationTimekeeping

Soft Skills

Interpersonal SkillsOrganizational SkillsCultural SensitivityProfessional BoundariesTime Management

Tools & Technologies

MedCompassNetSmart

Certifications & Qualifications

CPR Certification

Industry Keywords

HCBA Waiver EnrollmentMental IllnessChronic Health IssuesManaged Care OrganizationsMedicareHIPAA Compliance

About the role

Key responsibilities & impact

Manage and maintain a caseload of applicant clients or caregivers through HCBA waiver enrollment
Provide ongoing case management services during the enrollment process
Track, chart, and maintain progress notes and case records according to agency policies and time guidelines
Document patient interventions and responses accurately
Maintain timekeeping and scheduling records
Collaborate with the RN on the Intake Team
Report signs of abuse or neglect to the appropriate agencies
Verify clients’ active Medi-Cal eligibility monthly and support applications when needed
Complete Institutional Deeming letters
Schedule client visits and RN visits
Document case notes within 24 hours and maintain contact information in MedCompass and NetSmart
Complete acuity assessments and other required assessments
Develop participant goals based on assessed needs, circumstances, and preferences
Identify external services for documentation on the POT
Provide information, education, counseling, advocacy, and support accessing waiver services
Assist patients and families in using family and community agencies
Establish care coordination schedules based on participant needs and acuity
Protect patient and agency confidentiality in accordance with HIPAA
Attend case conferences, staff meetings, and agency in-services
Participate in continuing education and maintain professional credentials
Respond to supervisor communications within 24 hours
Perform other assigned duties

Requirements

What you’ll need

Master's degree in Social Work or bachelor's degree in a related field
Minimum of two years of experience providing direct mental health or intensive case management
Experience working with clients with mental illness or chronic health issues
Proficient knowledge of managed care organizations, Medicare, and Medi-Cal
Excellent interpersonal skills and sensitivity to culturally diverse populations
Well-organized and able to comply with documentation and reporting requirements
Ability to maintain professional boundaries and manage time effectively
Current CPR certification
Ability to maintain an active license in the State of California
Ability to maintain all credentials up to date
Ability to perform required computer, telephone, keyboard, walking, lifting, pushing, pulling, and driving activities
Ability to lift and push/pull up to 25 pounds
Driving may be required in company-covered geographical areas

Benefits

Comp & perks

Reasonable accommodations for otherwise qualified applicants with disabilities
Continuing education as requested and/or required
Professional continuing education
Remote/field work arrangement