Libertana

Care Coordinator

• Processing the ALWP beneficiary application as per Regulatory Agency and Libertana Home Health Policy
• Assists Medi-Cal beneficiaries in obtaining access to waiver services, state plan services, and other community resources
• Identifying, coordinating, and collecting data required for the ALWP application
• Responsible for the proper completion of all documents required for the State Waiver Program Application
• Reviews and evaluates the ALWP documents necessary for State Waiver Program Application
• Discusses State inquiries or requests for documentation with Lead ALF Coordinator, ALF Manager, and other referral sources
• Responsible for the completion of Patient Charts
• Establishes and maintains good relationships with RCFE, SNFs and other vendors
• Assists the Agency in maintaining compliance with Federal, State, Local and HIPAA Regulations
• Assists facilities and ALF Care Coordinators in Habilitation Hours compliance
• Troubleshoots Client, RCFE, SNF and other vendor issues
• Follow up with RCFE managers, discharge planners and other appropriate client contacts
• Participates in appropriate continuing education as required and/or required by your immediate supervisor
• Conforms to all agency policies and procedures.

ALF Care Coordinator

Receptionist

• Answering the telephones, greeting and announcing visitors.
• Sorting the mail, maintaining office equipment, ordering office supplies.
• Assisting the Director of Human Resources Manager in secretarial duties and general clerical support.
• Managing meeting room availability.
• Receiving, sorting, distributing, and dispatching daily mail and faxes.
• Handling transcription, printing, photocopying, and faxing.
• Coordinating monthly luncheons at the main office and other events as needed.
• Creating and sending out employee badges.
• Communicating with the building manager and maintenance personnel for repairs and building related items.

Receptionist – Spanish Required

Manager

• The CICM Case Manager is responsible for providing person-centered care management services to eligible members with medical, behavioral health, or social needs.
• This role includes outreach, engagement, assessment, care planning, care coordination, service navigation, and ongoing follow-up.
• The CICM Care Coordinator maintains an active caseload and works collaboratively with health plans, community partners, service providers, and internal staff to reduce barriers, improve access to services, and support members in achieving their wellness goals.

CICM Case Manager

• Oversees the social and emotional needs of clients and families
• Ensures all necessary documentation and eligibility are met
• Assigned a caseload as part of the Case Management Team (CMT)
• Ensure proper tracking, charting, and case records for enrolled clients
• Document patient intervention and response accurately
• Works collaboratively with the RN on their Case Management Team
• Reports signs of abuse or neglect to appropriate authorities
• Provides necessary documentation prior to beginning case management work
• Ensures clients have active Medi-Cal eligibility each month
• Schedules client visits as needed and completes visit records promptly
• Documents case notes within 24 hours of work done
• Completes Acuity Assessments and other necessary assessments
• Provides information, education, counseling, and advocacy
• Establishes care coordination schedule based on needs and acuity
• Maintains confidentiality of patient and agency information

ALF Care Coordinator

Receptionist – Spanish Required

CICM Case Manager

OCM Case Manager