Commercial Associate II – Global Commercial Banking, Community Development Banking
Bank of America
Community Management Specialist
Li-Cycle
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $75,000 per year
Job Level
JuniorMid-Level
About the role
- Manages the bulk of customer management task execution and owns full audience experience for a portion of the vertical’s book of business.
- Account Management: Owns full audience experience for an assigned set of accounts.
- Manages all replicable and scalable audience experience tasks.
- Consults with customers on services related to audience recruitment, rewards, incentives, engagement, and operations.
- Executes all projects and tasks assigned by Audience Experience Strategists or Managers.
- Provides quality checks on all customer deliverables.
- Maintains project timelines and clear communication with customers.
Requirements
- Education: Bachelor’s degree in a relevant field.
- Experience: 1-2 years managing audience experience or an equivalent role in a B2B customer-facing capacity.
- Detail-Oriented: Detail-oriented team members with an eye towards execution and efficiency.
- Team Player: Strong team player with excellent collaboration skills.
- Multi-Tasking: Strong multi-tasker with excellent prioritization skills.
- Customer Focus: Focused on high-quality customer service and deliverables.
- Analytical Skills: Proficient in data analysis and reporting.
- Communication: Excellent verbal and written communication skills.
- Adaptability: Can handle diverse audience needs and challenges.
- Problem-Solving: Effective at addressing complex audience experience issues.
- Empathy: Understands audience perspectives and needs.
- Organizational Skills: Manages multiple accounts efficiently.
- Preferred, but Not Required: Experience in Microsoft Office
Benefits
- Comprehensive Health Coverage: Medical, dental, and vision insurance plans
- 401(k) with Company Match: Plan for your future with our retirement savings program
- Equity Purchase Option: Participate in Fuel Cycle’s long-term success
- Flexible Work Schedule: Empowering you to balance life and work
- Generous Time Off:
- 15 vacation days and 7 sick days per year
- 12 company holidays
- 4 floating holidays/recharge days to rest or celebrate what matters to you
- Paid Parental Leave: Time to bond with your growing family
- Monthly Internet & Phone Stipend: Support for remote work setup
- Wellness & Lifestyle Perks: Access to tools like Rightway (healthcare navigation), Headspace (mental wellness), and more
- Team Connection Perks:
- Weekly community lunches, refreshments, and snacks at our LA & NY headquarters
- Pet-friendly office environments
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisreporting
Soft skills
detail-orientedteam playermulti-taskingcustomer focusanalytical skillscommunicationadaptabilityproblem-solvingempathyorganizational skills
