Account Manager

LGC

Account Manager responsible for building relationships and increasing territory revenue for LGC Standards' offerings. Collaborating with clients and internal teams for effective solutions.

Posted 6/13/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $105,000 per yearWebsite

About the role

Key responsibilities & impact

Own all assigned Commercial accounts and Strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships
Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads
Involve additional LGC Standard’s team members (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience
For relevant sites at specific strategic accounts, the account manager will collaborate with the strategic account manager to conduct planning and customer reviews
The account manager will use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner
Develop an in-depth understanding of key LGC products and their applications
Meet and exceed assigned sales targets for LGC Standards.
Actively engage with customers (e.g., email, phone calls, in-person visits, etc) to qualify leads, convert prospects, follow-up on quotations and drive new sales; the account manager will accordingly maintain CRMs with up-to-date customer information
The account manager will increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events, and by serving as a company representative during working hours

Requirements

What you’ll need

B.S. in chemistry, physics, biochemistry, biology, or equivalent
At least 5 years’ experience in selling technical products used in research laboratories.
Prior successful key account management experience dealing with central procurement is preferred
Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions, and procedure manuals
Experience with customer relationship management platforms, such as Sales Force and Desk.
Expertise in Microsoft Office products is a plus
Outstanding commercial awareness and planning abilities
Proven track record meeting and exceeding sales targets
English fluency. Fluency or proficiency in other languages are a significant advantage
Willing to travel up to 50% within territory: VT, NH, MA, RI, CT, NY, PR

Benefits

Comp & perks

Competitive compensation with strong bonus program
Comprehensive medical, dental, and vision benefits for employees and dependents
FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
Deductible Buffer Insurance and Critical Illness Insurance
401(k) retirement plan with matching employer contribution
Company-paid short- and long- term disability, life insurance, and employee assistance program
Flexible work options
Pet Insurance for our furry friends
Enhanced Parental leave of 8 additional weeks
PTO that begins immediately
Town Hall monthly meeting onsite/virtual
Cheer program where employees are recognized for outstanding work
Company wide social events
Frequent catered lunches and much more!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementsales forecastinglead qualificationcustomer engagementtechnical product salescontract interpretationcommercial awarenessplanning abilitiessales target achievementlaboratory research products

Soft Skills

relationship buildingcommunicationteam collaborationcustomer serviceproblem-solvingorganizational skillsnegotiationpresentation skillsadaptabilitytime management