Develop and implement a sales plan to meet and exceed revenue goals for MerMades sales in EMEA
Manage relationships with existing customers and distributors, responding to inquiries, providing product solutions, and closing sales
Qualify and convert leads from inbound inquiries and outreach efforts
Manage and grow strategic customer accounts by developing long-term relationships at various levels within key organizations
Collaborate with NAC Instrument Sales Specialist, NAC Regional Accounts Manager, Technical Support, and Marketing to synchronize sales efforts and marketing initiatives
Leverage customer feedback to inform product development and marketing strategies
Cross-sell NAC products across multiple product lines to increase customer penetration and sales volume
Act as main contact for customers inquiring about MerMade, offering initial troubleshooting and support or escalating to relevant team members
Spearhead sales projection process and give input on customer needs, collaborating closely with Operations to ensure accurate and timely order processing
Maintain CRM system (Salesforce.com) to detail customer interactions, track opportunities, and update account information regularly
Handle long-tail accounts in EMEA
Requirements
Familiarity with Oligonucleotide Synthesizers
Knowledge of MerMade Instruments is advantageous
Strong foundation in Chemistry, Molecular Biology, and Oligonucleotide Synthesis
Ability to explain complex technical concepts to both technical and non-technical collaborators
Proven track record in sales, particularly in the Life Sciences or similar industries
Experience meeting or exceeding sales targets
Pipeline management, identifying customer needs, negotiating, and closing high-value deals
Exceptional verbal and written communication abilities
Highly organized with strong time management skills
Customer-facing experience
2+ years of experience in an Oligonucleotide Synthesis or Life Sciences laboratory
BA or BS degree in Chemistry, Life Sciences, or a related field