Director of Commercial IT Delivery
LGC
full-time
Posted on:
Location Type: Remote
Location: Remote • Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
SFDC
About the role
- Collaborate with business owners to identify, prioritize, and secure funding
- Coordinate business cases, budgeting, and oversee delivery of technology initiatives
- Accountable for the management and delivery of the business unit change programs, ensuring projects and programs are aligned to company strategy and business goals across Marketing and Sales
- Develop partnership with key commercial stakeholders to ensure transparency and aligned prioritization
- Ensure alignment with enterprise architecture, data and AI policies to maximise information for business decision making
- Lead the development of the annual Commercial IT plan, including budget and resource planning, to support the overall business vision and agreeing / prioritizing the projects with the D&G Leadership Team
- Lead, develop and grow a team of delivery leads and business analysts, inspiring and supporting them to deliver change initiatives while developing and enhancing their skills
- Drive system improvements and adoption of new technologies
- Foster a culture of technical excellence and high performance.
Requirements
- At least 5 years’ experience leading a program / project delivery team related to commercial solutions
- Ideally, successful hands-on project delivery experience with CRM (Salesforce.com) and eCommerce platforms
- Prior experience in IT management supporting business objectives for a mid-to-large size enterprise
- Proven leadership and stakeholder management abilities, with experience guiding internal, outsourced, and cross-functional teams to successfully implement sustained change
- Advanced communication skills including meeting facilitation, presentation, & negotiating skills, able to articulate complex processes and communicate clearly to different audiences at all levels
- Prior experience in multidisciplinary team management, with a track record of technical staff development, retention, and succession planning
- Expertise in leading geographically and culturally diverse teams in globally matrixed organizational structures.
- Demonstrable track record of delivering challenging change / transformation programs in complex, fast paced environments.
Benefits
- All your information will be kept confidential according to EEO guidelines.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementproject deliveryCRMSalesforce.comeCommerce platformsbudgetingresource planningchange managementdata policiesAI policies
Soft skills
leadershipstakeholder managementcommunicationmeeting facilitationpresentation skillsnegotiating skillsteam managementstaff developmentretentionsuccession planning