Sustaining Engineering Manager

LG Energy Solution Vertech, Inc.

Sustaining Engineering Manager at LGES Vertech ensuring reliability and serviceability of Battery Energy Storage System fleet. Leading technical investigations and providing mentorship across service engineering activities.

Posted 5/13/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $120,000 - $170,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as a senior escalation point for complex, high‑impact technical issues affecting operational BESS sites.
Lead structured troubleshooting and root‑cause investigations across hardware, software, controls, networking, and commissioning boundaries.
Own issue resolution from intake through validation, coordinating with internal teams and external partners as required.
Provide technical leadership across Service Engineering activities including corrective maintenance support, sustaining engineering, and fleet reliability initiatives.
Support Field Service teams with advanced diagnostics, decision‑making, and execution guidance during complex field events.
Act as a technical authority within the Service organization, setting standards for analysis quality, documentation, and escalation practices.
Drive improvements to service procedures, troubleshooting guides, SOPs, and escalation workflows.
Identify systemic issues related to design, commissioning practices, documentation quality, or service readiness and work cross‑functionally to address them.
Contribute to lifecycle planning efforts including obsolescence management, upgrade strategies, and long‑term serviceability of deployed assets.
Partner closely with Product, Software, Controls, Network, Performance Engineering, and Operations teams to support issue resolution and feedback loops.
Provide mentorship and technical guidance to Service Engineers and Field Service Engineers.
Transition into direct people‑management responsibilities as team size and organizational needs grow.

Requirements

What you’ll need

Bachelor’s degree in Electrical Engineering or equivalent technical experience.
10-15 years of experience supporting complex, integrated industrial or energy systems.
Strong background in troubleshooting both hardware and software issues in operational environments.
Demonstrated ability to lead ambiguous, cross‑disciplinary technical investigations.
Excellent communication skills and ability to collaborate across engineering, operations, and field organizations.
Ability to prioritize, make decisions, and lead under operational pressure.
Experience supporting Battery Energy Storage Systems or power‑conversion equipment (preferred).
Background in commissioning, sustaining engineering, or service engineering organizations (preferred).
Prior experience acting as a technical lead or manager, with or without formal direct reports (preferred).

Benefits

Comp & perks

100% employer‑paid medical, dental, vision, life, and disability insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootingroot-cause analysiscorrective maintenancesustaining engineeringfleet reliabilityadvanced diagnosticsobsolescence managementupgrade strategiesBattery Energy Storage Systemspower-conversion equipment

Soft Skills

technical leadershipcommunicationcollaborationdecision-makingprioritizationmentorshipproblem-solvingcross-disciplinary leadershipoperational pressure managementdocumentation quality

Certifications

Bachelor’s degree in Electrical Engineering