LG Energy Solution Vertech, Inc.

Systems Engineer

• Develop System-level BESS “power block” architectures by analyzing and selecting optimal combinations of batteries, PCS, MV transformers, protection, and auxiliary systems
• Partner with cross-functional teams (Product, Project Engineering, Software, Supply Chain, Sales Engineering) to ensure designs are feasible, constructable, cost-effective and aligned with product roadmap strategy
• Produce and maintain engineering documentation such as specifications, drawings, configuration guides, and reference designs to support sales and project execution teams
• Provide technical support to Sales Engineering and Project Engineering on standard product configurations, system behavior, product information, and integration constraints
• Lead or contribute to design reviews, delivering clear rationale, tradeoff analysis, risk assessments, and recommendations for system-level decisions
• Evaluate and qualify vendors, products, and emerging technologies for integration into BESS solutions, including performance, reliability, and compliance considerations
• Build and maintain strong technical relationships with key suppliers to ensure alignment on product capabilities, roadmap, and integration requirements
• Review supplier provided documentation and customer-facing materials, offering structured feedback to improve clarity, accuracy, and usability
• Contribute to the development of continuous improvement of standard engineering processes, tools, and design methodologies

Senior Systems Engineer

Engineer

• Lead large-scale Energy Storage Projects
• Serve as the project technical lead, driving alignment with internal teams, outside engineering, vendors, contractors and customers
• Respond to RFIs, identify and close technical gaps, lead meetings, and coordinate design changes and clarifications
• Develop project-specific Bills of Materials (BOMs) and coordinate technical requirements and approvals with vendors
• Visit the project site to meet with other stakeholders, troubleshoot problems, and check that the status of field work
• Create commissioning and test plans based on contract requirements, support Factory and Field Acceptance Testing (FAT/FIT), and assist with troubleshooting during commissioning
• Track technical issues, prepare weekly technical reports, prepare technical submittals, and create acceptance test reports for customer approval
• Be familiar with industry standards and best practices
• Coordinate project network design between internal (Software and Network teams) and external stakeholders
• Create network design documentation

Senior Project Engineer

Engineering Manager

• Serve as a senior escalation point for complex, high‑impact technical issues affecting operational BESS sites.
• Lead structured troubleshooting and root‑cause investigations across hardware, software, controls, networking, and commissioning boundaries.
• Own issue resolution from intake through validation, coordinating with internal teams and external partners as required.
• Provide technical leadership across Service Engineering activities including corrective maintenance support, sustaining engineering, and fleet reliability initiatives.
• Support Field Service teams with advanced diagnostics, decision‑making, and execution guidance during complex field events.
• Act as a technical authority within the Service organization, setting standards for analysis quality, documentation, and escalation practices.
• Drive improvements to service procedures, troubleshooting guides, SOPs, and escalation workflows.
• Identify systemic issues related to design, commissioning practices, documentation quality, or service readiness and work cross‑functionally to address them.
• Contribute to lifecycle planning efforts including obsolescence management, upgrade strategies, and long‑term serviceability of deployed assets.
• Partner closely with Product, Software, Controls, Network, Performance Engineering, and Operations teams to support issue resolution and feedback loops.
• Provide mentorship and technical guidance to Service Engineers and Field Service Engineers.
• Transition into direct people‑management responsibilities as team size and organizational needs grow.

Sustaining Engineering Manager

IT Support

• Provide Level 2 support for escalated helpdesk tickets, ensuring timely resolution.
• Troubleshoot and resolve issues related to: Microsoft Entra ID including user provisioning, MFA, conditional access, and SSO.
• Microsoft 365 applications and services.
• Network connectivity issues (LAN/WAN, VPN, DNS, DHCP).
• Support SharePoint Online sites, document libraries, and permissions.
• Document solutions, create knowledge base articles, and provide guidance to Level 1 technicians.
• Collaborate with infrastructure and security teams on escalations and projects.
• Ensure compliance with organizational security policies and best practices.
• Perform advanced hardware and software troubleshooting on desktops, laptops, mobile devices, and peripherals.
• Create, update, and maintain detailed documentation of tickets, solutions, and procedures.
• Support new user onboarding and offboarding processes, including account creation, permissions, and asset provisioning.
• Enforce endpoint security baselines and compliance policies.
• Escalate complex or unresolved issues to Tier 3 support teams with proper documentation.
• Follow IT policies, procedures, and change management standards.
• Assist with tracking and maintaining inventory of IT assets.

Senior Helpdesk Support Specialist

Field Engineer

• Perform field service activities on Battery Energy Storage Systems (BESS) and associated equipment
• Execute preventive and corrective maintenance, supports troubleshooting and upgrades
• Work closely with Senior Field Service Engineers, site teams, subcontractors, and customers to ensure safe, high-quality service delivery
• Provide remote technical support and basic troubleshooting assistance using virtual tools
• Support customer and contractor education on basic equipment operation, response expectations, and routine maintenance tasks
• Utilize CMMS and digital service platforms to complete work orders, track issues, and document service activities
• Contribute field observations and lessons learned to support improvements in procedures, troubleshooting guides, and training material

Field Service Engineer

• Perform preventive maintenance on BESS, inverters (PCS), and fire suppression systems (FSS)
• Identify and report quality issues
• Troubleshoot systems and replace components as needed
• Operate heavy equipment (e.g., telehandler, lifting jigs) and perform heavy lifting
• Work safely on ladders and elevated platforms
• Conduct routine maintenance, including software/firmware updates and data collection
• Interface with computer systems and HMI on BESS
• Document all work, including photographs, in digital work order systems
• Adhere to all safety protocols and seek guidance when unfamiliar with tasks or lacking confidence in safe execution
• Collaborate respectfully in a team environment and demonstrate willingness to learn new technologies

Field Service Technician

Full-stack Engineer

• Be part of the Climate tech revolution and help solve the most complex problems through software engineering.
• Act as the advocate for technical excellence, ensuring that the EMO/AI team adopts technologies that are scalable, maintainable, and aligned with long-term business goals.
• Work closely with cross-functional and diverse teams throughout the software product life cycle to gather requirements, drive architectural roadmap, adopt best practices to prevent technical debt, implement new features, fix bugs, participate in quality assurance, and update stakeholders on periodic basis.
• Design, develop, and ship customer-facing features across the full stack (backend APIs/services and frontend UIs).
• Serve as the technical authority on the team, mentoring peers, and standardizing the development lifecycle.
• Mentor and support junior engineers through code review, pairing, and guidance on design tradeoffs.
• Collaborate with energy markets, operations, and product teams to translate domain requirements into reliable software.
• Write testable, observable, maintainable code with an eye toward long-term maintainability and performance.
• Lead 'build vs. buy' evaluations for new tools and frameworks, providing data-driven justifications for technology shifts.
• Help elevate engineering standards, including best practices in system design, frontend technology, testing, and development workflows.
• Participate in interviewing and help calibrate hiring quality as the team grows.
• Participate in Agile/Scrum ceremonies and help the team continuously improve its execution and delivery process.