LexRoom Arbitration Support

Customer Success Specialist

LexRoom Arbitration Support

full-time

Posted on:

Location Type: Hybrid

Location: Milan • Italy

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Salary

💰 €30,000 - €40,000 per year

Job Level

Junior

About the role

  • Become an expert on Lexroom and a product specialist, guiding customers from onboarding to renewal
  • Manage customers, conduct checkpoints/interviews, and do upsells
  • Work closely with customers to ensure their needs are met and they are satisfied with the product
  • Prepare dashboards, monitor KPIs, collaborate with internal teams, and share insights

Requirements

  • 0-1 year of experience in a Sales, Ops, or customer-facing roles
  • Familiar with sales support tools (HubSpot, Notion, etc.)
  • Eager to join a rapidly growing startup
  • Optional but a bonus: Law degree
  • Speak both Italian and English.
Benefits
  • Hybrid Work: Flexibility to balance remote work with in-person collaboration at our Milan HQ.
  • Health Insurance: Comprehensive coverage to ensure peace of mind.
  • Meal Vouchers: Daily support to make your lunch breaks easier.
  • Performance Bonuses: Rewards tied directly to measurable results.
  • Team Retreats & Off-sites: Dedicated time to connect, collaborate, and spark bold ideas.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer managementcustomer satisfactioncommunicationcollaborationupselling
Certifications
Law degree