LexRoom Arbitration Support

Sales Operations Specialist

LexRoom Arbitration Support

full-time

Posted on:

Location Type: Hybrid

Location: Milan • 🇮🇹 Italy

Visit company website
✨ AI Apply
Apply

Salary

💰 €25,000 - €35,000 per year

Job Level

Mid-LevelSenior

About the role

  • Manage the activation and verification of contracts generated by the sales network, ensuring accuracy and compliance.
  • Guarantee the correct administrative and document management for all acquired Customers.
  • Provide timely and quality post-sale assistance to Customers, ensuring continuity and satisfaction with our service.
  • Lead the onboarding and training of new sales agents, supporting their integration and the effective use of company tools.
  • Offer daily operational support to the sales network, streamlining their fieldwork and removing logistical hurdles.
  • Collaborate with the Area Manager / Team Leader to monitor key performance indicators (KPIs) and the overall performance of the network.
  • Act as the focal point of contact for all operational needs between sales agents, the company, and our customers.

Requirements

  • Proven experience in a commercial back-office, sales support, or customer care role.
  • Excellent organizational skills and a high level of precision in managing documents and contracts are essential.
  • A strong problem-solving attitude and the ability to work effectively within a dynamic team.
  • The capacity to manage multiple, diverse activities simultaneously under pressure.
  • Basic knowledge of CRM tools and management software.
Benefits
  • Hybrid Work Model: Split your time between working from home and collaborating in our dynamic Milan office, balancing flexibility and team connection.
  • Health Insurance: Comprehensive health coverage to ensure your peace of mind.
  • Meal Vouchers: Receive ticket vouchers to make your lunch breaks more enjoyable.
  • Performance Bonuses: Be rewarded for your hard work with production bonuses tied to your impact and results.
  • Team Retreats & Building Activities: Experience periodic retreats and team-building activities that strengthen collaboration and fuel creativity

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
contract managementdocument managementsales supportcustomer careperformance monitoringKPI management
Soft skills
organizational skillsproblem-solvingteamworkmultitaskingattention to detail