Account Manager

• Drive the strategic direction and growth of strategic accounts, ensuring accountability for achieving ambitious sales targets and maintaining robust client relationships.
• Lead quarterly business reviews (QBRs) and executive touchpoints to showcase value delivery and to align future initiatives.
• Identify and cultivate new business opportunities within existing accounts, leveraging a consultative approach to deepen partnerships and drive double and triple-digit growth.
• Develop and implement strategic account plans to identify sales strategies for top accounts, assess revenue potential, outline targeted activities, and determine required cross-functional resources needed to maximize revenue opportunities.
• Build and maintain relationships at the highest levels within client organizations, acting as a trusted advisor and thought leader.
• Stay ahead of industry trends, competitive landscape, and emerging technologies to providing valuable insights that influence client strategies and enhance their decision-making processes.
• Maintain a proactive presence through tailored communication strategies, including in-person visits, to ensure high-quality engagement with senior clients.
• Utilize Salesforce to effectively manage client interactions, track engagement, and analyze data for strategic decision-making.
• Lead collaboration across internal CounselLink key stakeholders to align services and support client needs, driving organizational synergy.
• Ability to foresee market trends and adapt strategies to position CounselLink as a leader in the industry.
• Passionate about delivering exceptional customer experiences and cultivating long-term partnerships.
• Superior verbal and written communication skills, with the ability to influence and engage at all organizational levels.
• Adaptable and effective under pressure, thriving in a dynamic, fast-paced environment.
• Creative and entrepreneurial approach to overcoming challenges and delivering innovative solutions.
• Proven ability to build and nurture relationships both internally and externally, fostering collaboration.

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