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Partner Success Manager
LexisNexisPartner Success Manager enhancing partner channel success through relationship building and strategic engagement at LexisNexis Risk Solutions. Manage partners and drive retention and growth in a hybrid work environment.
About the role
Key responsibilities & impact- Build and maintain strong, trusted relationships with partners
- Drive partner success through adoption, engagement, and retention strategies
- Coordinate and facilitate Quarterly Business Reviews (QBRs) with key partners
- Support onboarding, training, and ongoing partner enablement
- Identify opportunities for upselling and cross-selling (in partnership with BDMs)
- Act as a central point of coordination between partners and internal teams
- Prepare presentations, reports, and partner engagement materials
- Manage day-to-day partner requests, including onboarding and administrative processes
- Collaborate with sales, product, and operations teams to ensure seamless partner experience
Requirements
What you’ll need- Proven experience in account management, customer success, or partner management (approx. 2–4 years)
- Strong ability to build and maintain lasting client relationships
- Excellent communication and stakeholder management skills
- Comfortable balancing client-facing activity with administrative responsibilities
- Ability to work independently and manage multiple priorities
- Strong problem-solving mindset with a proactive approach
- Experience in SaaS, technology, or risk-related industries is highly regarded
- Exposure to partner or channel ecosystems is advantageous
- Familiarity with CRM tools (e.g. Salesforce) preferred
Benefits
Comp & perks- Competitive salary and incentive structure
- Clear career development pathways across sales and account management
- Access to learning and development resources
- Global benefits and wellbeing initiatives
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementcustomer successpartner managementproblem-solvingupsellingcross-selling
Soft Skills
relationship buildingcommunicationstakeholder managementindependenceprioritizationproactive mindset