UX Researcher II

LexisNexis

UX Researcher II supporting fast‑paced research initiatives for AI legal products at LexisNexis. Collaborating with designers, engineers, and customers to turn insights into product decisions.

Posted 5/24/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $85,900 - $143,300 per yearWebsite

About the role

Key responsibilities & impact

Plan and conduct user research studies using a range of qualitative and quantitative methods
Collaborate with product managers, designers, engineers, and other stakeholders to understand research questions and product goals
Conduct rapid discovery and evaluative research to inform AI‑powered product experiences
Engage directly with customers and legal professionals to understand workflows, needs, and pain points
Synthesize qualitative and quantitative data into clear findings, insights, and recommendations
Communicate research insights in ways that influence product and design decisions
Work with designers and product teams to iterate and validate solutions
Use AI‑assisted tools to support research planning, synthesis, analysis, and insight communication

Requirements

What you’ll need

Experience with user research methods such as usability testing, interviews, surveys, diary studies, or field research
Ability to independently lead small‑to‑medium research projects
Experience synthesizing research findings into actionable recommendations
Familiarity with survey or research tools such as Qualtrics, SurveyMonkey, Dovetail, or similar platforms
Experience using Generative AI and emerging AI‑enabled user experiences
Comfort working in fast‑paced, iterative product development environments
Strong written and verbal communication skills
Strong analytical, organizational, and problem‑solving skills

Benefits

Comp & perks

Wellbeing initiatives
Shared parental leave
Study assistance
Sabbaticals
Flexible working hours

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

user research methodsusability testinginterviewssurveysdiary studiesfield researchsynthesizing research findingsGenerative AIAI-enabled user experiences

Soft Skills

leadershipcommunicationanalytical skillsorganizational skillsproblem-solving skills