Serving as the primary lead for designing and deploying custom workflows and vault templates for large law firm clients.
Partnering closely with firm stakeholders and LexisNexis sales and post-sales teams to understand firm processes, define scope, and apply LexisNexis solutions to real client needs.
Engaging firm leadership, practice leaders, attorneys, and knowledge management teams to drive adoption and sustained usage of custom workflows.
Supporting early-stage demos and pilot programs to clearly demonstrate the value of LexisNexis AI solutions.
Representing the voice of the customer by identifying product gaps and enhancement opportunities, synthesizing client feedback, and collaborating with product, engineering, and UX teams.
Developing and maintain customer-facing and internal resources to support AI workflow strategy and successful firm rollouts.

Requirements

Have a JD with at least 2 years of recent experience at a large law firm (>50 attorneys), preferably in Litigation or Corporate Law.
Have exceptional written and verbal communication skills, with a proven ability to establish credibility with attorneys and firm leadership through strong executive presence, legal judgment, and AI fluency.
Have a deep understanding of legal workflows, legal service delivery models, and the day-to-day challenges faced by legal professionals, with the ability to translate that insight into clear, workflow-specific value narratives.
Have demonstrated curiosity, conviction, and practical experience applying AI and legal technology to improve legal workflows and client delivery.

Benefits

Working flexible hours
Promoting a healthy work/life balance
Numerous wellbeing initiatives
Shared parental leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AI solutionslegal technologyworkflow designworkflow deploymentclient deliverylegal service delivery modelscustom workflowsvault templatesdemonstration skillsproduct enhancement

Soft Skills

written communicationverbal communicationexecutive presencelegal judgmentcuriosityconvictioncollaborationsynthesizing feedbackstakeholder engagementadaptability

Certifications