Senior UX Researcher
LexisNexis
full-time
Posted on:
Location Type: Hybrid
Location: Raleigh • North Carolina • United States
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Salary
💰 $95,300 - $158,800 per year
Job Level
About the role
- Lead rapid discovery and evaluative research for internal, GenAI-enabled tools.
- Identify employee needs, pain points, and jobs to be done across roles and workflows.
- Select and apply appropriate research methods, balancing speed and rigor.
- Synthesize insights into clear, actionable guidance.
- Partner closely with product, design, engineering, and data science to frame problems and co-create solutions.
- Use analytics and system data to complement research.
- Apply AI tools to accelerate research planning, analysis, and synthesis.
- Manage multiple projects and priorities with minimal oversight.
Requirements
- Strong experience with a range of UX research methods, including interviews, usability testing, surveys, and workshops.
- Demonstrated experience conducting generative / discovery research.
- Hands-on experience using Generative AI tools in daily work, including to support research planning, analysis, synthesis, or sensemaking.
- Ability to independently design, execute, and communicate research.
- Experience using research analysis tools (e.g., Qualtrics, Dovetail, Excel, Rr).
- Working knowledge of qualitative and quantitative analysis methods.
- Excellent communication and stakeholder collaboration skills.
- Experience researching internal or enterprise tools.
- Experience using Jobs to Be Done or similar outcome-focused frameworks.
- Curiosity about human–AI interaction, trust, and adoption in AI-enabled systems.
- Degree in human factors, psychology, anthropology, design, or a related field
Benefits
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
UX research methodsgenerative researchusability testingsurveysworkshopsqualitative analysisquantitative analysisresearch analysis toolsGenerative AI toolsJobs to Be Done
Soft Skills
communicationstakeholder collaborationcuriosityindependent designproject managementproblem framingsynthesis of insightsactionable guidance