Engaging with customers to gather, evaluate and understand customer use cases
Leveraging and identifying metrics and data to track progress on customer needs and project budgets to inform decisions, evaluate options, and recommend actions
Writing and presenting detailed technical user stories to internal stakeholders
Providing sales and marketing with information to support product launches, go-to-market initiatives, and training efforts

Requirements

Analytical and strategic problem solver who leads collaboratively and makes data-driven decisions
Excellent verbal and written communication skills, with the ability to interact professionally and effectively with internal and external customers and build strong relationships
Excellent organizational skills and ability to balance multiple priorities
Experience in mentoring or training others and acting as a subject matter expert to guide colleagues
Experience working either as an engineer, or on a legal technology product, or as a legal professional who has used legal tools, is highly desirable
Ability to demonstrate product development knowledge, including developing related business cases, content, and product plans
Comfortable with being trained in using Structured Query Language (SQL) on the job if not already proficient and using Structured Query Language (SQL) to gather and analyze the underlying data that supports the product
Have a Bachelors degree or equivalent experience

Benefits

numerous wellbeing initiatives
shared parental leave
study assistance
sabbaticals

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysistechnical user storiesproduct developmentbusiness casescontent developmentproduct plansStructured Query Language (SQL)

Soft Skills

analytical problem solvingstrategic problem solvingcollaborative leadershipdata-driven decision makingverbal communicationwritten communicationrelationship buildingorganizational skillsmentoringtraining