LexisNexis

Change Management Analyst II

LexisNexis

full-time

Posted on:

Location Type: Office

Location: Durban • South Africa

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About the role

  • Assess the impact of business, process, and role changes and identify potential risks or resistance
  • Support the development and execution of change plans, including communications, training, and stakeholder engagement
  • Create clear, accessible communication materials that explain the purpose and impact of change initiatives
  • Partner with Learning & Development and project teams to support effective training and adoption
  • Gather and analyse feedback to track adoption, engagement, and effectiveness of change initiatives
  • Provide guidance and support to managers and teams during periods of transition
  • Document insights, lessons learned, and best practices to support continuous improvement
  • Help ensure change activities are inclusive, accessible, and aligned with employee well-being and engagement

Requirements

  • A degree or equivalent practical experience in organizational development, business, human resources, or a related discipline
  • Experience supporting transformation or technology-enabled change initiatives
  • Familiarity with change management frameworks or methodologies is an advantage
  • Experience with common workplace tools such as Microsoft 365 (e.g., Teams, Word, Excel, PowerPoint, SharePoint)
  • Experience in change management, organizational development, business analysis, or a related field
  • Ability to plan, support, and deliver change initiatives in collaboration with cross-functional teams
  • Comfort working with digital tools, including generative AI and collaboration platforms, to support analysis and communication
  • Strong communication, relationship-building, and stakeholder engagement skills
  • Ability to analyse feedback and translate insights into practical recommendations
Benefits
  • Medical Aid
  • Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
  • Modern family benefits, including adoption and surrogacy
  • Study Leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
change managementbusiness analysisorganizational developmenttransformation initiativesfeedback analysisstakeholder engagementtraining developmentcommunication materials creationcontinuous improvement
Soft Skills
strong communicationrelationship-buildingcollaborationadaptabilityproblem-solving