Customer Success Manager
LexisNexis
full-time
Posted on:
Location Type: Hybrid
Location: Horsham • Pennsylvania • United States
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Salary
💰 $71,600 - $119,400 per year
About the role
- Take action to increase awareness and drive usage and preference of LN content, products and services
- Identify and target revenue and growth opportunities within assigned market and/or accounts
- Demonstrate deep product knowledge, act as internal resource for Product, Sales and Marketing teams
- Create and deliver specialized customer presentations to drive usage and communicate the value proposition and competitive differentiators
- Provide support and training for the sales team through joint calls, demonstrations and training
- Research the competitive landscape to present analyses of the market to Product, Segment and Marketing
Requirements
- BS/BA degree or equivalent experience
- 3+ years experience in a customer facing role
- Excellent communication skills (verbal, written and presentation)
- Experience working collaboratively with cross-functional teams
- Ability to travel (approximately 25%)
Benefits
- wellbeing initiatives
- shared parental leave
- study assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communication skillspresentation skillscollaborative skills
Certifications
BS degreeBA degree