LexisNexis

Pricing and Customer Health Analyst

LexisNexis

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $65,100 - $108,500 per year

About the role

  • Analyze price elasticity, deal conversion rates, and discounting trends to establish benchmarks and improve by 10%
  • Measure sales velocity (opportunity-to-close time), conversion ratios by stage, and lead-source ROI to improve forecast accuracy to within ±5%
  • Review customer usage and pull manual reports to develop and track customer health scores using metrics like renewal rates, NPS, and product usage trends to support 98% renewal rate
  • Provide weekly dashboards to sales, finance, and customer success, ensuring pricing and retention strategies are aligned and measurable
  • Track quota attainment, conversion rates, average deal size, and rep productivity metrics to identify trends and coaching opportunities
  • PSO sales lead submission and reporting in Salesforce (for Services and Education teams)

Requirements

  • Bachelor’s Degree in Economics, Business, Finance or related field
  • MBA or other relevant advanced degree preferred
  • Knowledge of pricing principles and pricing modeling
  • Excellent analytical skills
  • Demonstrate solid mathematical aptitude and comfort with numbers
  • Advanced computer skills including MS Excel
  • Salesforce proficiency is highly advantageous
  • Demonstrate an ability to solve routine problems
  • Display excellent verbal and written communication skills
  • Have excellent organizational skills and ability to manage large sets of information and data
  • Be able to work as part of a team to accomplish mutual team goals
  • Have the ability to manage to key deadlines and balance competing priorities
  • Must be able to support U.S. East Coast business hours
Benefits
  • Work/life balance initiatives
  • Shared parental leave
  • Study assistance
  • Sabbaticals

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
price elasticity analysisdeal conversion ratesdiscounting trendssales velocity measurementconversion ratioslead-source ROIcustomer health scoresrenewal ratesNPSpricing modeling
Soft skills
analytical skillsmathematical aptitudeproblem-solvingverbal communicationwritten communicationorganizational skillsteam collaborationtime managementability to manage deadlinesability to balance priorities
Certifications
Bachelor’s DegreeMBA