LexisNexis

Legal News Customer Success Consultant, JD Required

LexisNexis

full-time

Posted on:

Location Type: Remote

Location: Remote • North Carolina • 🇺🇸 United States

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Salary

💰 $58,000 - $96,700 per year

Job Level

Mid-LevelSenior

About the role

  • Providing consultative services to Law360 and MLex Customers and Prospects to ensure maximized use and understanding of Law360 products, content, and tools.
  • Communicating credibly and effectively with all levels of legal, compliance and tax professionals in a corporation in order to understand their challenges and provide guidance, education and consultation that helps to improve their business.
  • Collaborating with sales partners on preference driving strategy and develop strategic account plans.
  • Driving whitespace opportunity growth and identifies and shares leads/opportunities with sales partners and/or Product Specialists
  • Conducting competitive research, analysis of findings and shares information with product, segment, and marketing.
  • Conducting presentations to legal associations and at professional trade shows to help promote LexisNexis product, solutions, and content in the marketplace.
  • Collecting feature/function requirements from customers and communicating to appropriate product/conduct team members.
  • Effectively utilizing all required processes, tools, and systems

Requirements

  • Have a JD or equivalent, impressive legal experience
  • Have the ability to travel up to 25% of the time.
  • Demonstrate great presentation skills.
  • Demonstrates deep product, content, and practice area knowledge, acts as internal resource for sales, marketing, and segment.
  • Have great verbal and written communication skills.
  • Be able to work collaboratively in a heavily matrixed organization.
Benefits
  • Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
  • Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
  • Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
  • Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
  • Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
  • Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
  • In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
legal experiencecompetitive researchanalysispresentation skillsconsultative servicesfeature/function requirements
Soft skills
verbal communicationwritten communicationcollaborationcredibilitystrategic thinking
Certifications
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