LEVL

Senior Customer Solution Architect

LEVL

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Job Level

Senior

Tech Stack

AWSCloudCyber Security

About the role

  • Engage with customers to understand business and technical requirements and present CUJO AI solutions.
  • Design and integrate CUJO AI products (Cloud, Firmware, APIs and SDKs) into customer environments.
  • Lead technical workshops, architecture discussions, solution evaluations and proof-of-concept evaluations.
  • Deliver tailored demos and architecture walkthroughs.
  • Lead proof-of-concepts and technical evaluations.
  • Collaborate with Sales, Product, Engineering, and Delivery teams to align on customer needs.
  • Contribute to technical documentation, best practices, and solution standards.
  • Educate customers and partners on CUJO AI technologies and architectures.
  • Ensure a smooth transition from pre-sales to onboarding and delivery.
  • Support RFP, RFIs and help position CUJO AI against competitors.

Requirements

  • Strong technical background in networking, cloud services (preferably AWS), and cybersecurity.
  • 10+ years of combined experience in senior technical roles within large ISPs / NSPs or comparable service provider environments.
  • Proven experience in customer-facing technical roles (Solutions Architecture, Pre-Sales Engineering, Technical Consulting).
  • Excellent communication, presentation, and documentation skills.
  • Proven ability to lead complex technical discussions and solution evaluation.
  • Experience with API and Mobile SDK integrations, cloud infrastructure, and firmware is highly desirable.
  • Ability to collaborate effectively across EMEA and AMER teams.
  • Strong problem-solving skills and proactive mindset.
  • Strong stakeholder management capabilities.
  • Fluency in English (spoken and written).
Benefits
  • Flexible Work – Hybrid or fully remote options based on location.
  • Team Gatherings – Annual company-wide kickoff events and ongoing team activities.
  • Career Growth – Training bonuses for AWS certifications and other learning opportunities.
  • Performance Bonuses – Company-wide annual bonus program.
  • Referral Rewards – Earn up to €1,000 for referring new hires.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
networkingcloud servicescybersecurityAPI integrationMobile SDK integrationcloud infrastructurefirmwaretechnical documentationsolution evaluationpre-sales engineering
Soft skills
communicationpresentationdocumentationproblem-solvingstakeholder managementcollaborationleadershipproactive mindset